Evaluated 10,000+ CRM records 50% ahead of time by using PivotTable, Excel functions and Excel VBA
Raised CRM database accuracy by 40% via adjusting transaction records and final stock of products based on sales sheets; identified and completed 2 gap analysis reports for 135 online products and 53 offline products
Interacted with 3,270 clients through phone interviews and emails to confirm information and update CRM database