Lenka Wram
Curriculum Vitae
38 years old
Driving License
Bratislava Slovakia
Unemployed
Available
Some of my greatest strengths are problem solving and strategic planning. I have the ability to see a situation from different perspectives and accomplish tasks even in the face of difficult obstacles. Many of my presentation, communication and mediation courses helped me develop exceptional communication skills. It is natural for me to align myself strategically with the organization’s mission and values, while serving the clients in the best manner possible. I break down every sale or an alternative channel of distribution to see why specifically it was successful so I can replicate it in the future. After being in charge of so many subordinates, I learned that my time is no longer solely mine. My job is not to protect it, but rather to give it away to those under my care so the company advances forward as a whole.
Senior Business Consultant
Allexis
Since 2017
Bratislava
Slovakia
- Planning and executing solutions to deliver to customers
- Identifying business opportunities with current and prospective customers
- Analyzing opportunities by researching the industry and market trends
- Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed
- Perform needs gathering and requirement analysis for new customers
Visa Processing Period
N/A
Since 2017
- Temporary inability to be employed due to the restrictions of obtaining USA residential visa
Digital Banking Manager/ Project Manager
Sberbank Slovensko, a.s.
2015
to 2017
Full-time
- digital banking
- day to day operations including customer service support
- managing the pre approved loan campaigns in online banking (w/CRM)
- operating system support and expense management
- coordination with IT for testing, release and service of periodic enhancements/new features
- business process modeling
- modifying the digital banking, smart banking and online sales to ensure compliance with legislation changes - smart banking
- new smart banking (description, design, legal, testing)
- modifying the digital banking, smart banking and online sales to ensure compliance with legislation changes - call center and online sales
- overseeing the workflow of Call Center (outsourced) (capacity planning, budgeting, call scripts, crisis mng.)
- implementation of sales and customer retention strategies
- design of the lead management system including new pre scoring strategy, redesign of funnel reporting and SLA improvement
Gap Year
Volunteer work Inti Wara Yassi and travel
2014
to 2015
- volunteer work with wild pumas and jaguars in Bolivia
- for my 30th birthday I backpacked through 12 countries
Deputy Sales Director/ International Project Manager
PROFI CREDIT Slovakia, s.r.o.
2012
to 2014
Full-time
- establishing sales objectives by forecasting and developing annual sales quotas for regions and territories
- close collaboration with the risk management dpt. on designing product score cards
- annual budget planning for both the sales and the marketing department (meeting KPI)
- determining the annual gross-profit plans
- sales strategy design and brand development
- product development and alternations FMCG
- business development in cooperation with the MKT dpt. in FMCG
- development of alternative sales channels
- design of call center process maps and scrips
- quarterly mystery shopping analysis
- design of a complex sale techniques manual
- presentations to both subordinates and at quarterly board meetings
- 18 direct and 380 indirect subordinates including salesmen
- project manager of an international project "Network Remuneration"
- project manager of an international project "E2E Online Sales"
(online sales process design e-commerce)
Project Manager
SOLLARIS DEVELOPERS a.s.
2008
to 2012
Full-time
- complete creation of a business plan, including the potential market research, strategic action plan, mission statement and targeting of funding sources
- complete creation of financial plans, including cash flow projection, risk management, profitability indicator, pertinent rations and the exit strategy
- monitoring of emerging market trends
- conducting a secondary research, including finding information from industry associations, statistics and marketing experts
