Lena O'Cionnaith
Charismatic, enthusiastic professional based in Prague
32 years old
Prague (1200) Czech Republic
Unemployed
Available
I'm originally from Ireland, and after moving around Europe the past few years, I've decided to lay down roots here in Prague. I'm looking for a career I can expand in, in a company I can be an asset to. I take everything in my life very seriously, but I round it off with my playful side; I want to work hard, and always leave time for fun afterwards. I am very excited to join another workforce and be part of a team again. Thank you for taking the time to review my resume, and I look forward to meeting you.
Sales Agent
Utilitywise
Since June 2018
- Outbound sales calls to potential customers
- Educating customers and conflict-resolving
- Sales and renewals
Shop Assistant
iSmokeKing
March 2017
to July 2017
- Selling smoking cessation devices and educating customers on the dangers of smoking cigarettes
- General sales and customer support
- Troubleshooting and repairing devices
Bar Manager
The Galway Girl Irish Bar
September 2016
to January 2017
- Managed and ran bar single-handedly
- Managed cash flow and customer service
Sales Representive
Holiday Club Gran Canaria
June 2016
to August 2016
Maspalomas
Spain
- Touring and presenting the club resorts to potential clients
- Sales and up-selling to existing clients
- Customer service enquiries
Sales And Support
Arvato Bertelsmann
January 2016
to May 2016
- Extensive knowledge of Microsoft Office 365
- Inbound sales calls
- Outbound customer service calls.
Customer Support Agent.
Viagogo
March 2014
to June 2015
- Resolving customer issues and complaints
- Assisting with sales calls
- Helping new trainees
- Upholding a high Quality Control rating of 90%
Incident Response Agent
Uber
August 2015
to December 2015
- Receiving Urgent Critical Response Tickets
- Customer Support
- Outbound Calls to users in reference to resolving conflicts on the platform.
- Escalating urgent issues to relevant departments.
