Léa Stenger
Events Sales Executive
33 years old
Driving License
Paris (75013) France
Professional Status
Unemployed
Available
About Me
With four years of international hospitality experiences and a Master's degree in Business & Management, I am looking for a challenging Events Sales Executive position in a luxury venue.
Thanks to my good interpersonal skills in three different languages and my enthusiasm for working with people, I am confident that I would be a great asset in delivering memorable experiences at your venue.
Thanks to my good interpersonal skills in three different languages and my enthusiasm for working with people, I am confident that I would be a great asset in delivering memorable experiences at your venue.
Groups & Events Sales Executive
RITZ PARIS
June 2018
to November 2018
- Responded effectively to all clients enquires with a bespoke proposal and conducted site visits.
- Maximized revenue selling.
- Coordinated the pre-event planning ensuring a smooth hand over to the operations team on the day.
- Organized events such as roadshows, press conferences, showrooms during the Fashion Week, etc.
Catering & Sales Executive
THE LANGHAM, LONDON
November 2016
to June 2018
- Handled incoming non-residential event space enquiries and ensured booking conversion by deploying effective sales and negotiation techniques and sites inspections.
- Planned all confirmed events, prepared the BEO and attended the weekly meetings to present the details of the event to the operational departments, welcomed the client on the day.
- Achieved catering revenue goals for the year of 2017.
- Organized drinks receptions and dinners for up to 250 guests such as for chamber of commerce, embassies, universities, etc.
Groups & Events Coordinator
HEATHROW WINDSOR MARRIOTT
March 2016
to November 2016
- Responsible for express/pop-up bookings, mid-sized conference business, social events and hotel internal events.
- Planned all Tour & Travel group bookings, worked closely with one of the top 10 bedrooms account.
- Coordinated and communicated event details both verbally and in writing to the customer and hotel operations. Contributes to Hotels Billing system and follows-up with customer post-event.
- Managed group room blocks including seven airlines crews and ensure inventory is balanced for all group and conference business between Opera and MARSHA.
Wedding planning assistant
SANDALS RESORTS
February 2015
to July 2015
Montego Bay
Jamaica
- Assisted the wedding planner to organise a personalized ceremony, reception and a memorable honeymoon in conjunction with the couples. Conducted show rounds of the property.
- Disseminated pertinent event information to affected departments including food & beverage, kitchen, banquets, spa and photoshop in a timely fashion.
- Prepared banquet event orders, function sheets, marriage documents, menus and decorations.
- Attended the weddings, ensuring the events were executed in a way that exceeded client expectations.
- Managed any inquires and problems that arose.
Events, Marketing and Reception assistant
CHELSEA HOTEL (LANGHAM Group)
August 2013
to July 2014
Toronto
Canada - Ontario
- Booked meeting rooms, prepared proposals, contracts and banquet event orders, considered guests’ requirements. Checked and ensured the quality of the set-up, food presentation and cleanliness. Created brochures and menus.
- Managed the official Facebook page for the hotel in the aim of promoting and connecting partnerships through offers and events. Updated the new website with a photo-shoot project.
- Created a welcoming and personable atmosphere in a busy environment with 600 daily check-ins.
Ensured that all outstanding balances for departed guests were settled.
Handled and followed up customer complaints.
Events assistant
HUMAN RESOURCES DIRECTION, UNIVERSITY HOSPITAL
May 2012
to July 2012
Nantes
France
- Involved in organizing and preparing the hospital’s participation in a local Career Fair before and during the event.
- Created a slide show and signage highlighting employment at the Hospital, working directly with the Marketing department.
- Updated the intranet and HR page on the hospital website.
- Alongside the HR Director, participated in staff meetings, technical committee meetings and recruitment interviews.
Hospitality Internship
APARTMENTS WALCH
July 2008
Vienne
Austria
- Performed general duties in an intimate bed & breakfast of 15 suites.
- Assisted the receptionist, chef and housekeeper.
- Organization
- Adaptability
- Customer focused
- Team Work
- Attention to details
- Perseverance
- Friendliness
- Listening
-
Pack Office
Expert
-
Opera
Advanced
-
Delphi PMS & Catering
Good
-
Protel
Good
-
MARSHA
Good
-
Infor HMS
Good
-
Photoshop
Good
-
Prezi
Advanced
- Website creation
-
Visual Thinking & Presentation Design
Turning ideas into persuasive presentations to communicate your messages clearly, meet your goals, and exceed expectations.
- French: mother tongue
-
English: Fluent
Longterm stays in Canada (1 year) and in Jamaica (6 monts). Speaking every day.
-
German: Fluent
Longterm stays in Germany (2 months) and Austria (1month)
- Together with a team of nine students, created a University Rowing Association. This association provided rowing lessons at various levels and also organized a student rowing competition against other universities.
- As the Project Leader of the association, planned the weekly schedule, managed the budget and sourced sponsorship opportunities within the community.
- Road trips
- Europe: Austria, Belgium, Croatia, Corsica, Denmark, England, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, Norway, Serbia, Spain, Switzerland.
- North America: Canada, United States.
- Caribbean: Jamaica, Trinidad and Tobago, Barbados, San Lucia.
- Iceskating (15 years) Competed in several regional competitions. Choreographed two exhibition numbers in an annual skating show. Taught figure skating skills to children 6-13 years old.
- Karaté (6 ans) brown belt. Competed in several regional competitions
