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Le Hoang Duong

Graduated Student

Intern Available
• A hard-working, very responsible worker
• A fast learner, willing to learn new things from manager and colleagues
• A friendly and dedicated staff member customers with the best attitude
• Having full Driver License.

• ACHIEVEMENT
Have written a research paper which is ready to publish to IEEE outlet as part of Final Project: “The Impact of Electromagnetic on IEEE 802.11n and 802.11ac wireless protocols”

• REFEREES
  • Dr. Shaneel Narayan (Project Supervisor)
    Department of Computing
    Unitec Institute of Technology
    1 Carrington road, Mt Albert, Auckland
    Email: snarayan@unitec.ac.nz

Resume created on DoYouBuzz
  • Provided first-tier support and troubleshooting for technology products and applications.
  • Respond to requests for technical assistance for staff via phone and ticket system.
  • Diagnose and resolve technical hardware, software and network issues.
  • Maintain company networking system.
  • Performed physical set up of desktop hardware and software.
  • Served on team installing hardware and software upgrades.
  • Managed inventory and tracked all hardware and software used.
  • Create help desk documentation with step by step instructions.
  • Responsible for training staff to avoid Social attack(Phishing Email, Skype spam)