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Laure Agostinis

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Laure Agostinis
32 years old
Driving License
Paris France
Professional Status
Employed
Available
About Me
I am an enthusiastic, reliable and hard working person. I am able to work well both in a team environment as well as using own initiative.

Thanks to my flexibility and my strong resistance to stress, I can adapt to very different environments, either in size, industries, people and cultures.

Willing to relocate.
Resume created on DoYouBuzz
  • Guaranteeing customer satisfaction by ensuring top-notch customer services, resolving customers complaints and providing advice and recommendation based on customer needs.
  • Monitoring the hotel's events (yoga classes, workshops, conferences) and ensuring that the guests have an enjoyable experience
Company Description
4* boutique hotel in Montmartre (92 rooms)
  • Train the front desk team members and assist them in situations to consistently offer professional, friendly and engaging service
  • Handle everyday guest comments, requests and communicate with necessary departments to ensure guest satisfaction
  • Respond to guests' reviews on platforms like TripAdvisor or Booking to encourage loyalty and turn the guests into brand ambassadors
  • Maximise room revenue and occupancy by reviewing status daily
  • Community Management – Facebook, Soundcloud, Instagram, Twitter
  • Writing and editing – album reviews, artists’ interviews, press releases
  • Liaising with the agents, artists, promoters & labels
  • On site work: assisting the Project Coordinators in the organization of several events (Faust, Café Barge...)
  • Creation of content-descriptive sheets of the flats-in French & English
  • Customer support
Company Description
Offers a complete range of furnished apartments in Paris: seasonal rentals, long or short terms, holidays rental, luxury furnished rental
  • Assisting the Head of Business Development with future opportunities & new clients
  • Assisting the Project Manager with logistics for events & briefs
  • On site work: riders assistant for the Hard Rock Calling festival & Electric Daisy Carnival & Hospitality Staff for the BST Hyde Park festival
Company Description
International service provider to the live event and broadcast industries
  • Production of content for the website and the blog (English and Spanish)
  • Daily social media updates (Facebook, Twitter)
Company Description
Online luxury furniture and home decor company