More than 3 years experience in customer service as receptionist, 3 years in aviation industry with Vietnam airlines - has just been voted as one of 20 best airlines in the world for 2023, according to Airline Ratings. Having positive attitude, empathy for others and know how to manage a demanding work schedule. Plus, I have excellent communicator and an attentive listener, I can keen attention to detail to understand what passengers need in flight. Ability to give decisions quickly in case of emergencies that I feel confident I can qualify this job in Emirates.