Experience — Liu Yang

Experiences

Rotated in business administration departments to help device routine improvement program, such as auto-help call, cleaning schedule, check in check out optimization operation.
Conducted annual data analysis focusing on room usage patterns and client segmentation, based on which, designing various promotion program and targeting customers respectively in order to reduce the vacancy rate and enhance customer loyalty.

Conducted interviews with actors and students in college on a routinely basis
Held “Postcards to Home” social event.
Composed and edited articles regularly; worked with 10 people to publish magazines once a semester

Operated Opera Property Management System to reconcile Credit Cards and executed cashiering.
Implemented Sun System to update Account Enquiries and monitor extract transaction history for various departments.
Inquired about the status of cheques issued to suppliers and the future cashing date.
Audited car park congress tickets and city ledger; matched invoices.
Prepared the aging analysis and communicated with clients.

Responsible for communicating and following up with suppliers regarding merchandise logistics.
Took initiative in optimizing the document proofreading process including the letter of credits and bill of lading for foreign transactions.
Handled miscellaneous business including resolving disputed accounts between companies.
Participated as key players in multiple business negotiations.

Using panel data to conduct time series forecast, optimize investment in accordance with the season, time and dates.
Designed marketing campaign and display detail to boost conversion rate including pieces per receipt and average purchase.
Controlled inventory level by adopting JIT system to monitor upcoming period order for raw materials replenishment.
Identified new sales channel, took initiatives in designing new products and packaging.
Built diversified brand through location by avoiding umbrella branding.

Liu Yang