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Laura Lopez

Laura Lopez

https://www.linkedin.com/in/lauralopezmunoz/

35 years old
Driving License
Barcelona Spain
Employed Open to opportunities
Email: lopezlam8@gmail.com
Mobile: +34 670 41 28 47

I am enthusiastic, good mood expander and motivated person, eager to keep learning from every person and experience that I am lucky to be part of.

I really love to share my happiness and positive mood with people I am surrounded by.
When I face any type of challenges in my life, I have a full commitment from my side because I am a solution focused person and proactive so, I get involved and work hard to find success and learn as much as I can.

Also, I consider myself a very flexible person in my personal and professional life because I enjoy working in multicultural teams since I know how to put myself in others shoes, learn from different cultures and try to foster a helping atmosphere.

Being a customer focused person is a key value that I always bring with me.
Resume created on DoYouBuzz
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Experiences
  • Prospecting, developing and qualifying opportunities.
  • Social Selling to arrange meetings with potential customers to prospect for new business.
  • Acquiring a thorough understanding of key customer needs and requirements.
  • Managing and optimizing a portfolio of Brands (focus in the Retail sector and FMCG industry).
  • Full ownership over day to day account management including: pitching, building a solution, conflict resolution, customer satisfaction and reporting.
  • Developing trust relationships with a portfolio of strategic clients.
  • Owning the customer relationship with decision makers, acting as the primary point of contact.
  • Deep understanding of accounts to secure renewal & grow portfolio.
  • Articulating & formally present strong understanding of the LinkedIn Talent Solutions to various levels of the client relationship.
  • Focusing on high potential renewals & add-on opportunities while managing time effectively.
  • Building trust as the relationship owner and advisor to small/medium businesses.
  • Inspiring others to achieve shared objectives by modeling LinkedIn values and cultures.
  • Fostering positive cross functional relationships.
  • Sharing best practices with colleagues proactively.
  • Developing custom insights that challenge clients to rethink their talent brand and recruiting strategies.
  • Meeting and exceeding quota.
  • Preparing and delivering customer QBRs (Quarterly Business Review) and demos to senior level management.
  • Nurturing customer relationships through strategic use of events.
  • Demonstrating excellence in managing the operational and administrative elements of the business, utilizing systems and tools to maintain accurate forecasting.
  • Driving customer support queries/requests.
  • Qualifying and develop Inbound and Outbound leads across the Talent business line through strong communication and discovery engaging decision makers.
  • Building collaborative relationships with Account Executives where we both strive to win for our business.
  • Running email campaigns and apply social selling strategy to generate new sales prospects.
  • Completing accurate tracking of communication with current and potential customers in SalesForce.com
  • Scheduling demonstrations between account executives and potential customers.
  • Volunteering & assisting in on boarding. Ensuring that new hires understand the core culture and role.
  • Organizing Account Executive & Sales Development collaboration sessions.
  • Leveraging projects across the SD organization: Sendbloom, Feedback calls tool...
  • Effectively utilizing sales tools to increase personal and team efficiency .
  • Generating incremental revenue through prospecting, cold-calling, discovery calls, up-selling and cross-selling activities within a territory or account.
  • In charge of lead generation, email campaigns, webinars, and strong social selling knowledge and practise (LinkedIn and Twitter).
  • Building long-lasting relationship and engaging with end customers, channel, resellers, and AE using strong communication skills.
  • Focusing on incremental sales of SAS products to current and prospect customers while supporting AE on complex, enterprise-wide solutions.
  • Fulfilling a wide range of requests for information from current and prospect customers; qualifying opportunities and appropriate sales channel required.
  • Follow up with customers to track satisfaction levels and uncover additional opportunities.
  • Coaching, training and mentoring of new hires in a start-up environment.
  • Being part of the Social Committee generating a wide range of different ideas, activities and events in order to enhance the team soul and team-up.
  • Marketing efforts through social media channels (promoting, messaging, cold calls…). Increase of more than 150% in the number of followers, reach and engagement on Twitter, LinkedIn and Facebook.
  • Increasing company’s profits through sales by email campaigns and defining strategies and metrics for email marketing (More than 70% Open Rates with over 20% Conversion Rate).
  • Proactive constant attitude by creating and developing new approaches, ideas and strategies in this start-up.
  • Improving processes.
  • Educating customers and getting new clients on board.
  • Developing market researches and promoting campaigns.
  • Supporting the development of different strategy’s plans, sale’s budgets, forecasting, expenses and investments controls in sales, marketing, logistics and billing areas.
  • Financial Reporting and monthly KPI’s analysis. Analysing and managing large data sets with different type of tools (SAP, Excel, and Access).
  • Supporting and developing ABC cost systems.
  • Performing client’s analysis for granting credit, charge, payment delays and non-payment control.
  • Developing and implementing automation and process’s improvements initiatives in order to be more effective, save time and resources.
  • reparing and delivering Ad Hoc reports and dashboards for the Senior Management and Directors.
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Resume created on DoYouBuzz