Klodian Moja

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Experiences

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Design exceptional menus, purchase goods and continuously make necessary improvements
Identify customers needs and respond proactively to all of their concerns
Lead F&B team by attracting, recruiting, training and appraising talented personnel
Establish targets, KPI’s, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Report on management regarding sales results and productivity

Responsible for managing and optimizing hotel bookings and other supplementary services such as Restaurant, Spa, through various distribution channels according to the development plan presented.
Monitor prices of competitors and price strategies
Cost / income monitoring in cooperation with the chief of finance.
Work with the operational teams to ensure the expansion of the company's development strategy
Follow up the progress and reservations to develop market segmentation strategies to improve revenue performance.
Work with operational and marketing teams to increase sales and image in the market.
audit and support mid-level management departments with weekly reports on the performance of the monthly, annual (Restaurant, Spa)
Report Investors on Business Performance Performance on Monthly, Quarterly and Annual Reports
Follows operational operations by ensuring the implementation of company policies and internal regulations for each sector of the hotel and supplementary services.
Establishment of the structure divided according to facilities. Implement financial procedures in cooperation with the chief of finance.
Staff training divided by sector.
Implementation of internal regulations and working manuals
Creating a restaurant menu in collaboration with the chief of cuisine.
Creating menu recipes in collaboration with the chef.

Responsible for managing and optimizing hotel bookings and other supplementary services such as Restaurant, Spa, through various distribution channels according to the development plan presented.
Monitor prices of competitors and price strategies
Cost / income monitoring in cooperation with the chief of finance.
Work with the operational teams to ensure the expansion of the company's development strategy
Follow up the progress and reservations to develop market segmentation strategies to improve revenue performance.
Work with operational and marketing teams to increase sales and image in the market.
audit and support mid-level management departments with weekly reports on the performance of the monthly, annual (Restaurant, Spa)
Report Investors on Business Performance Performance on Monthly, Quarterly and Annual Reports
Follows operational operations by ensuring the implementation of company policies and internal regulations for each sector of the hotel and supplementary services.
Establishment of the structure divided according to facilities. Implement financial procedures in cooperation with the chief of finance.
Staff training divided by sector.
Implementation of internal regulations and working manuals
Creating a restaurant menu in collaboration with the chief of cuisine.
Creating menu recipes in collaboration with the chef.

Responsible for managing and optimizing hotel bookings and other supplementary services such as Restaurant, Spa, through various distribution channels according to the development plan presented.
Establishment of the start up phase structure, and development of development plans and their implementation.
Monitor prices of competitors and price strategies
Work with the operational teams to ensure the expansion of the company's development strategy
Follow up the progress and reservations to develop market segmentation strategies to improve revenue performance.
Work with operational and marketing teams to increase sales and image in the market.
To audit and support mid-level management departments with weekly reports on the performance of the monthly, annual (Restaurant, Spa)
report Investors on Business Performance Performance on Monthly, Quarterly and Annual Reports
Follows operational operations by ensuring the implementation of company policies and internal regulations for each sector of the hotel and supplementary services.
allocation of reservations by market segmentation

Learn more

Responsible for running a sales team of people in a company. setting targets and selling quotas, building a sales plan, analyzing data, setting sales training and sales territories, advising its sales team members, and being involved in the employment and dismissal process.
Work with the operational teams to ensure the expansion of the company's development strategy• Follow up the progress and reservations to develop market segmentation strategies to improve revenue performance
Establishment of the start up phase structure, and development of development plans and their implementation.
Monitor prices of competitors and price strategies
Work with the operational teams to ensure the expansion of the company's development strategy
Follow up the progress and reservations to develop market segmentation strategies to improve revenue performance.
Work with operational and marketing teams to increase sales and image in the market.
To audit and support mid-level management departments with weekly reports on the performance of the monthly, annual (Restaurant, Spa)
report Investors on Business Performance Performance on Monthly, Quarterly and Annual Reports
Follows operational operations by ensuring the implementation of company policies and internal regulations for each sector of the hotel and supplementary services.
allocation of reservations by market segmentation

Responsible for managing and optimizing hotel bookings and other supplementary services such as Restaurant, Spa, through various distribution channels according to the development plan presented.
Establishment of the start up phase structure, and development of development plans and their implementation.
Monitor prices of competitors and price strategies
Work with the operational teams to ensure the expansion of the company's development strategy
Follow up the progress and reservations to develop market segmentation strategies to improve revenue performance.
Work with operational and marketing teams to increase sales and image in the market.
To audit and support mid-level management departments with weekly reports on the performance of the monthly, annual (Restaurant, Spa)
report Investors on Business Performance Performance on Monthly, Quarterly and Annual Reports
Follows operational operations by ensuring the implementation of company policies and internal regulations for each sector of the hotel and supplementary services.
allocation of reservations by market segmentation

Learn more

Skills

Education

General Manager