Khaoula Ksontini

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Experiences

Managing workshops with senior stakeholders of Insurance Companies to discuss about target business processes and desired technology/ digital solutions
Analysis of customer requirements for product evolutions
Elaboration of "customized" technological solutions in the light of a balance between benefits, costs and risks
Support to the Customer, with a view to improving the efficiency of operational processes
Identification of possible product evolution proactively

Support the the Open To Buy (OTB) planning process for retail and ecommerce channels
Support the Buying process during the sales campaign for retail and ecommerce channels and the Demand Planning process for carryover products.
Provide support to retail planning and buyers for the replenishment of products- Helpdesk and users support to retail planning, buyers and merchandisers
Strategic alignment of retail projects and ideas.
Cost-benefit analyses of retail projects and ideas.
Check for achieved strategic contribution.
Translate business requirements into technical activities
Work close with external partners to ensure the service level
Analyze and check data to ensure data quality

Represent the business to ensure the project solution and deliverables meet their requirements
Support project managers and other project team members through regular communication with the business
Work closely with all aspects of the business to understand business strategy, business drivers, capabilities and processes.
Facilitate business workshops to understand requirements
Extract and document business requirements in a way the business recognises and can support
Create appropriate requirements in a format which can be handed to IT and which are appropriate to the project and the delivery method

Implement reports and dashboards leveraging best in class business intelligence tool (e.g. Qlik Sense)
Conduct analysis on insurance business topics: interview with client, formalization of requirements and sharing of requirements with RGI colleagues and with client business users
Drive the evolution of RGI offering in the analytics field
Collaborate with Data Scientists in the RGI R&D Innovation Department, contributing in the development of new algorithms and models, providing application with vertical focus on the Insurance Industry
responsible of specific project stream in case of implementation project on analytics

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Organisation "Smart Tunisia Job Fair"
"Smart Tunisia" is a program for offshoring companies, with the ambitious goal of creating 50,000 jobs over the next five years, in the areas of Offshoring, Nearshoring and Colocation.

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Airbus-France

July 2014 to October 2014

Internship

Toulouse

France

Education

Bachelor of Business administration degree with a Major in Business decision making and a minor in Finance

Skills

Senior Consultant