Robert Kevin McCauley
Sales Engineer
46 years old
Denton (76201) United States (Texas)
Professional Status
Employed
Available
About Me
I am an experienced manager with great customer service and time management skills.
Service Manager
Brannan Auto Group
Since September 2017
- Effectively managed $150,000 in annual receivables
- Coordinate Automotive Repair Jobs
- SalesQuoted and managed repair job sales of $30,000 monthly
- Invoicing
- Provided excellent customer service to an average of 200 customers weekly, and maintained a customer base of 5,000 annually
- Ordering Parts
- Implement strategies for maximizing productivity
Lead Technician
All Makes Auto
January 2017
to September 2017
- Maintained vehicle functional condition by listening to customer complaints.
- Verified vehicle serviceability by conducting test drives, adjusting controls and systems.
- Checked and adjusted all tire levels on vehicles to proper inflation.
- Reviewed oil options, vehicle manufacturer recommendations, previous services and report on conditions to all guests.
- Completed preventive maintenance such as, engine tune-ups, tire rotations, oil changes, and replacing filters.
Lead Technician
Christian Brothers Automotive
September 2016
to January 2017
- Maintained vehicle functional condition by listening to customer complaints.
- Verified vehicle serviceability by conducting test drives, adjusting controls and systems.
- Checked and adjusted all tire levels on vehicles to proper inflation.
- Reviewed oil options, vehicle manufacturer recommendations, previous services and report on conditions to all guests.
- Completed preventive maintenance such as, engine tune-ups, tire rotations, oil changes, and replacing filters.
Owner/Operator
Kevin's Automotive
February 2007
to September 2016
- Payroll
- Management and Distribution of Jobs
- Provided excellent customer service to an average of 200 customers weekly, and maintained a customer base of 5,000 annually
- Effectively managed $250,000 in annual receivables
- Maintained all aspects of employee relations including recruiting, hiring, training, and administering payroll on a weekly basis
- Invoicing
- Quoted and managed repair job sales of $20,000 monthly
- Ordering Parts
- Implemented strategies for maximizing productivity
- Maintain vehicle functional condition by listening to customer complaints.
- Verified vehicle serviceability by conducting test drives, adjusting controls and systems.
- Checked and adjusted all tire levels on vehicles to proper inflation.
- Reviewed oil options, vehicle manufacturer recommendations, previous services and report on conditions to all guests.
- Completed preventive maintenance such as, engine tune-ups, tire rotations, oil changes, and replacing filters.
Lead Technician
J & M Automotive
March 1994
to February 2007
- Payroll
- Maintained vehicle functional condition by listening to customer complaints.
- Verified vehicle serviceability by conducting test drives, adjusting controls and systems.
- Checked and adjusted all tire levels on vehicles to proper inflation.
- Reviewed oil options, vehicle manufacturer recommendations, previous services and report on conditions to all guests.
- Completed preventive maintenance such as, engine tune-ups, tire rotations, oil changes, and replacing filters.
- building strong customer relationships
- excellent interpersonal skills
- ability to work under preassure
- proficient in Microsoft Office applications
- quick learner
- adaptability
- teamwork
- creativity
- proficient in Microsoft Office applications
- proficient in Mitchel
- proficient in All Data
- able to manage and implement Social Media campaigns
- flexible
-
multitasking
time management
