Kenza HAMZI
Account Manager-Spanish Speaker
Creative, fast learner and serious
30 years old
Driving License
Casablanca (20000) Morocco
Professional Status
Employed
Available
About Me
Never accepting defeat is my moto in life!
A very rich and versatile course with a focus on the following subjects:
-International marketing
-International Logistics.
-International Business Trade techniques.
-Territorial marketing.
-Industrial Marketing (BtoB).
-Data analysis.
-International marketing
-International Logistics.
-International Business Trade techniques.
-Territorial marketing.
-Industrial Marketing (BtoB).
-Data analysis.
Grade: Very Good
Account Manager-Spanish Speaker
Dell EMC
Since March 2019
- Responsible for achieving short and long term set targets
- Responsible for hitting monthly/ quarterly set KPIs
- Serves customers through all vehicles – Outbound, Inbound and Chat
- Effectively and in timely manner drives lead gen process, account plays and marketing sales/marketing ready leads
- Accountable for weekly outlook/ commit
- Actively works with Sales Team Manager and Coaches on personal hard and soft skill development
- Stays informed about marketing and merchandising activities that will help to articulate market advantage to consumer customers
Sales Intern- French Speaker
Dell EMC
August 2018
to March 2019
- •Attaining targeted sales goals for assigned account set
• Working with sales team, sales management and support services sales specialists on account planning activity
• Proactively identifying customer needs/requirements and recommending/quoting appropriate Dell Services
• Acting as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives
• Focusing on delivering a positive customer experience according to Dell standards and ethics by engaging with the customer directly whilst building a relationship
• Developing, implementing and following up on plans to ensure best in class performance for the programs that I was responsible for
• Staying up-to-date with all new services .
Digital Marketing Assistant
Swell Hotel Marketing
January 2018
to May 2018
- Writing articles in English on the agency's blog (Trends in the hotel industry, Digital Marketing Trends..)
http://www.swell-agency.com/articles/millennials-reshaping-hospitality-industry
-Assistance in the development of GoogleAdwords campaigns
-Management of social networks (FB, LinkedIn).
-Creation of the marketing content.
-Improved SEO of the website
-Competitive on the latest trends in digital marketing and hospitality.
-Proposal of a strategy for launching a new product.
- Follow the statistics of websites, social networks (Google
Analytics).
-Work on strategic words to ensure their visibility on search engines.
-Coordinating Marketing events
- Writing articles in English on the agency's blog (Trends in the hotel industry, Digital Marketing Trends..)
Internship-Logistics Assistant
Eurogruas
August 2017
to September 2017
- -Utilizing logistics IT to optimize shipping and transport procedures (CEGID).
-Assisting the planning and tracking the shipment of final products according to customer requirements.
-Keeping logs and records of warehouse stock, executed orders etc.
-Preparing accurate reports for upper management.
Internship- Showroom Assistant
Jacob Delafon
July 2017
to August 2017
- -Ensured all items were labeled with appropriate quote information.
-Assisted buying agents while making selections for their stores.
-Organized and displayed seasonal product samples in a visually appealing manner within the showroom.
-Assembled B&F lookbook and PowerPoint presentations for showroom use.
-Completed online/phone wholesale orders and packed shipments
-Priced and ticketed merchandise to be filled on the floor
-Describe merchandise and explain use, operation, and care of merchandise to buyers.
- Scheduled shipments and pickups
- Scheduled shipments and pickups
Internship-Sales Agent
ABC
August 2016
to September 2016
- •Tracking of deals: To track and record all stages of each
commercial deal.
•Research: To undertake research projects about the market information as required by the Commercial Manager.
•Office support: To support the Commercial Manager in office administration including client correspondence, diary management and arranging travel.
•Databases: To update SAP program to display up-to-date information on all programme deals and forecasts.
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Word
Advanced
-
Excel
Advanced
-
Access
Good
-
PowerPoint
Advanced
-
Photoshop
Notions
-
HTML
Intermediate
-
Patience
Expert
-
Resovling conflicts
Advanced
-
Convincing clients
Advanced
-
Ethics
Advanced
-
Team Player
Expert
-
Work Independently
Advanced
-
English
Advanced
-
French
Advanced
-
Spanish
Advanced
-
German
Good
-
Arabic
Advanced
