I am a senior double majoring in Marketing and Management with a minor in Spanish. Seeking full time employment opportunities after graduation.
BDC Service Event Coordinator
Crest
May 2017
to August 2017
Frisco
United States - Texas
- Addressed and handled 300 + client issues, and inquiries on a weekly basis
- Answered and directed inbound calls in fast-paced environment to ensure high quality customer service
- Revised and edited appointments for following day to ensure accuracy and preciseness.
- Increased appointment scheduling for service department by 20%
Marketing Intern
Be Madrid
April 2017
to May 2017
Madrid
Spain
- Created dialogue by posting and responding to followers on social media platforms to promote and sell company events, parties, trips, and cultural offerings
- Managed social media accounts to enhance company brand and image
- Translated legal documents from Spanish to English; proofread and edited weekly newsletters and posts in English
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Spanish
Expert
-
Customer Relationship Management
Expert
-
Team & project oriented
Expert
-
MS Office Suite
Good
