Kaoussi hamza

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Experiences

Responsible for the daily managing of staff and the assigning of duties.
Managing and motivating staff to increase sales and ensure store efficiency.
Analysing store sales figures.
Developing, researching and implementing marketing strategies.
Maintaining awareness of market trends and monitoring local competitors.
Managing up to 6 members of staff.
Manage budgets set by Retail Area Managers.
Manage and address shrinkage and stock loss.
Maintaining accurate records of all pricings, sales, and activity reports.
Ensuring all corporate and local regulations and procedures are met and complied with

Responsible for leading a team and selling products and service to customers
. In charge of ensuring that store meets its sales targets and operational goals,
-Ensuring that all Health & Safety guidelines and procedures are maintained
Proactively building, developing and maintaining relationships with all staff members.
Disciplining employees when required.
Identifying staff training needs.
Communicating information to staff and supervisors in a professional manner.
Assisting customers with their questions, problems and complaints.
Managing promotional and seasonal merchandise.
Assisting in the recruitment, training and development of staff.
-Supporting customers and other members of the team with sales advice and product support.

Learn more

Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
Assisting customers with questions, needs and purchases.
Attending weekly sales meetings.
Cultivating successful relationships with retail customers.
Completing each transaction in a quick and efficient manner.
Leading all social media sales initiatives.
Cleaning shelves, counters, and tables.

Skills

Education

Degree in computer science

Retail Store Mnager