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Kaoussi hamza

Kaoussi hamza

Retail Store Mnager

Buying FALL-WINTER turkey with group AYDINLI -US POLO BRAND
33 years old
Casablnca (20100) Morocco
Employed Available
A commercially aware and highly successful retail store manager with a proven track record in driving business forward whilst delivering high retail standards. A consistent track record of improving efficiency, maximize profits whilst minimizing costs. Ability to manage daily operations, and planning the use of materials and human resources to ensure maximum efficiency.
Resume created on DoYouBuzz
  • Meet with stakeholders to determine brand objectives and strategies
  • Research markets and study the company’s brand
  • Present and execute creative ideas for marketing activities
  • Help develop and optimize marketing campaigns (product launching and promotion)
  • Coordinate sales, product development and other teams
  • Track budgets with an eye towards maximizing gains and reducing costs
  • Analyze industry, competition and market trends
  • Prepare reports on brand performance and sales
  • Responsible for the daily managing of staff and the assigning of duties.
  • Managing and motivating staff to increase sales and ensure store efficiency.
  • Analysing store sales figures.
  • Developing, researching and implementing marketing strategies.
  • Maintaining awareness of market trends and monitoring local competitors.
  • Managing up to 6 members of staff.
  • Manage budgets set by Retail Area Managers.
  • Manage and address shrinkage and stock loss.
  • Maintaining accurate records of all pricings, sales, and activity reports.
  • Ensuring all corporate and local regulations and procedures are met and complied with
  • Responsible for leading a team and selling products and service to customers
  • . In charge of ensuring that store meets its sales targets and operational goals,
  • -Ensuring that all Health & Safety guidelines and procedures are maintained
  • Proactively building, developing and maintaining relationships with all staff members.
  • Disciplining employees when required.
  • Identifying staff training needs.
  • Communicating information to staff and supervisors in a professional manner.
  • Assisting customers with their questions, problems and complaints.
  • Managing promotional and seasonal merchandise.
  • Assisting in the recruitment, training and development of staff.
  • -Supporting customers and other members of the team with sales advice and product support.
Learn more
  • Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
  • Assisting customers with questions, needs and purchases.
  • Attending weekly sales meetings.
  • Cultivating successful relationships with retail customers.
  • Completing each transaction in a quick and efficient manner.
  • Leading all social media sales initiatives.
  • Cleaning shelves, counters, and tables.
  • IT skills & MS OFFICE Suite
    Advanced
  • Commercial awareness
    Expert
  • Visual merchandising
    Advanced
  • Retail management
    Advanced
  • Administrative duties
    Advanced
  • Retail Store Operations
    Advanced
  • Teambuilding/Training/Supervision
    Expert
  • Customer service
    Expert
  • Shrink Reduction/Loss Control
    Advanced

Diploma

ISTA

2010 to 2012
Degree in computer science

Bachelor

Zeriab

June 2009 to October 2010