Maintaining communication with customer to ensure the project was constantly meeting expectations
Conducting a market analysis of the Russian market for domestic appliances in times of crisis
Identifying the market trends, KPIs and critical success factors for e-commerce
Achievements:
Exceeded customer expectations on key accounts growth by offering more operational improvements to the crafted strategy and proposing new usability metrics for a web-page
Successfully defined customer’s goals and adjusted the work in function accordingly
Created a sensitivity analysis for two promotion plans to optimize sales revenue.