Excellent interpersonal relations which complement my initiative and dynamism in the
development of the activities and tasks assigned. High sense of responsibility, discipline,
honesty, adaptability to change and good time management. Excellent team player but also able to work on my own.
With 9 years of experience in major companies in different sectors, these include production companies, service companies, retailers,
among other.
development of the activities and tasks assigned. High sense of responsibility, discipline,
honesty, adaptability to change and good time management. Excellent team player but also able to work on my own.
With 9 years of experience in major companies in different sectors, these include production companies, service companies, retailers,
among other.
Project Leader Customer Service Area
Dialimentos S.A.S
February 2019
to June 2019
- PROJECT FOR 4 MONTHS*
- Responsible for lifting of work processes related to customer service project.
- Responsible for preparation of survey forms.
- Responsible for schedule and running satisfaction surveys of customers.
- Responsible for definition of indicators and survey results reports.
Commercial Support Executive
Mareauto Colombia - Avis
July 2018
to November 2018
Colombia
- Preparing and presenting sales reports.
- Review, monitoring and management of the vehicle delivery process.
- Support to global tenders of AVIS International. Translation, interpretation and consolidation of documentation. Likewise, support in local tenders.
- Sent reports and management of commercial team activities
Assistant Restaurant Manager
Taco Barrio Mexican Restaurant
Since September 2016
Dubai
- Recruiting, training and supervising staff
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Handling customer enquirers and complaints.
- Preparing and presenting staffing/sales reports.
- Handling administration and paperwork.
- Making improvements to the running of the business and developing the restaurant.
- Monitoring stock levels and identifying purchasing needs.
Sales Analyst / System Development Project Leader
Comestibles Ricos S.A
September 2014
to April 2016
Bogota
Colombia
- System Development Project Leader:
Member of the Training of Trainers, team leader and promoter throughout the process of training and implementation of the project. - Level A national trainer of sales force and sales managers in handling the new web and mobile phone applications.
- Performing requirements and / or specifications for new software developments.
- Sales Analyst:
Review and monitor sales management regarding compliance with the quota, rotation of merchandise. - Monitoring and analysis of trade and investment indicators brand product placement in smaller supermarkets and express stores.
- Identifying consumers needs and new instore opportunities.
- Examining and evaluating financial and information systems, recommending controls to ensure system reliability and data integrity.
- Assisting in the training and coaching of junior members of staff.
Commercial Analyst
Brasileña Carnes Frías
June 2010
to February 2014
Bogota
Colombia
- Generate sales reports to the Commercial Director.
- Budgeting, historical sales- customers.
- Submit and generate of management reports and business indicators.
- Control and monitoring business advisors.
- Organize and schedule and routes and support the operation.
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Office
Expert
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Oracle
Expert
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SAP
Expert
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BI
Expert
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Strategic thinking
Expert
-
Planning
Expert
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Leadership
Expert
-
Initiative
Expert
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Teamwork
Expert
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Spanish
Expert
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English
Advanced
Certificated ISO 9001:2015 Basics
