Highly motivated, enthusiastic, experienced and hands-on leader with more than 38 years national and international hotel experience in executive management positions. Strong ability to lead and develop people with excellent communication skills. Target and detail oriented. Strong focus on customer satisfaction. Broad experience in hotel openings, conversions and re-brandings. Well experienced in crisis management. Innovative problem solver, solid motivator and excellent communicator. Expert in operational and capital budgeting, profit planning, revenue forecasting, inventory control as well as analyzing and formulating of systems. Willingly adapt to change and have experience of 5 star resorts, business and luxury hotels. Personable and trustworthy with proven track record of meeting and exceeding company goals.
Certificate,Course, Federal Centre for training of personnel in the hospitality industry - Hotel Adriatic Opatija
Description Details and Extracurriculars, Being a Vocational School, is closely linked with the economy. Cooperation with the catering - tourist companies is good, because of practical training and professional practice as well as the realization of other content from the professional field.
Wirteschule-Wirtepatent: Higher level center for hotel and restaurant management / Licence Gastro Luzern
Details and Extracurriculars
Module 3: Accounting and business takeover
Employment Law-Legal Studies-Contract Doctrine-Pay slips / Social
Module 4: Service and Sales-Customer Service -Sales -Customer customedrinks
Module 5: Kitchen
INFRASTRUCTURE in the kitchen area -Nutrition - Goods Customer - Customer - Menu Costing -Koch-customer maintenance HCCP cleaning / disposal Listen Read phonetically
Modul 6 Activities and Societies
Activities and Societies: Module I: Restaurant Legal / Security Police Regulations - Kant Hospitality Law - Law on Alcohol / Drug Prevention - Food Law / hygiene - Fire Prevention - Arbeitssichterheit and Health - Nothelferkurs Module II: Management and Organisation - Marketing - Business organization - office management - Staff management - supply - and pricing
ESA, European Spa Academie, Baden-Baden, Germany: Program included summit seminar for hotel directors and managers. In the form of Symposium and workshops. Seminar for enterprise leadership.
Practical - Grand Hotel Victoria Interlaken, Switzerland. (July 1969 - June 1970)
July 1969
to June 1970
Swiss Certificate,combines the excellence of traditional Swiss Hospitality and Tourism education with international standards of business and management training.
Details and Extracurriculars
Academic programme focuses on Hospitality and Tourism Management. The curriculum covers all relevant aspects of hotel management and includes practical training in operational areas.