I am a Singaporean of peranakan descent, big fan of family life, nutella, skinny jeans & rare steaks. When I'm not working, I'm reading on trading strategies & learning to code.
More than 4 years in tender & pricing management of 10 international airline accounts: Philippines Airlines, Qantas Airways, British Airways, Jet Airways, Kingfisher Airlines, Thai Airways, Vietnam Airlines, Air Macau, Air Mauritius, Royal Brunei Airlines (highest contract value handled: S$32 million).
Successfully retained & renewed my portfolio of airline accounts. Reviewed RFPs of new clients & successfully acquired 4 new airline clients from the competitor, resulting in 30% increase in revenue.
Used SAP transaction codes extensively to monitor pricing integrity of airline catering services & prevent revenue leakage.
Maintained close relationships with airline clients & travelled to clients' headquarters (e.g. London, Sydney). Effectively utilised Salesforce CRM tools to strengthen client relationships.
Diligently churned out pricing of individual First, Business & Economy meals & services with SAP & Excel to ensure overall long-term profits.
Skilfully guided operations on selection of menu to protect margins & meet customer expectations.
Ensured increased revenue stream through proactively developing new sources of revenue (persuaded clients to take on new products that generated additional income of 25%).
Managed a team of 2 Supervisors, 6 costing officers & diligently coached new Managers in department.
Presented market trends & delivered monthly business reports to SATS PCEO & Senior Management.
Spearheaded multiple cost-savings projects:
liaised with Accenture to build a customized SAP profitability report with UATs.
Green lean project. Achieved bountiful cost-savings of S$74K per annum.
