Experience — Joshua Quattlebaum

Responsibilities:
Managed the IT relationships with several business lines in order to effectively translate business requirements into technical deliverables. Assisted in the planning, coordination and implementation of diverse, complex technology based projects to create and drive efficiency across the organization.
Accomplishments:
Worked with the internal communications team and an external branding company to identify requirements and outline a plan to recreate and rebrand the company’s website and marketing materials.

Implemented a new mass communications tool to enhance how Duquesne Light interacts with customers and employees.

Planned and managed the implementation of Microsoft SharePoint as a corporate enterprise collaboration tool.

Implemented a wireless asset management tracking tool in our operations center.

Assisted with the implementation of Agile Project Management methodologies for the Corporate Applications team projects.

Served on the companies Employment Advisory Committee from 2015-2016.

BNY Mellon - Relationship Manager/Program and Project Manager
2012-2014
Responsibilities:
Manage and track multiple programs as a part of BNY’s IT Excellence team, including 75,000 user desktop migrations, site-based IP Telephony migrations and installs, and company-wide Lotus Notes to Outlook migrations. Create buy-in for IT projects from internal lines of business. Manage ongoing relationships between internal lines of business and the IT project team. Report on program progress and metrics to senior management and executives.
Accomplishments:
Bridged the gap between onshore and offshore resources as the global engagement liaison, to efficiently communicate technology changes to the business at all levels.

Managed a global Champion Network, a volunteer group of technically proficient non-IT business professionals who provide feedback to the IT team and assist in communicating project details to the rest of the user community.

Bridged the gap between onshore and offshore resources as the global engagement liaison, to efficiently communicate technology changes to the business at all levels.

Assisted in the management and maintenance of metrics for the migration of 75,000 PCs across a global market.

Responsibilities:
Manage projects for EDMC’s Online Interactive Marketing Department. Oversee development and continuity of business strategy and functional requirements. Act as a liaison with web developers, internal clients and external vendors. Supporting cross-functional teams to move work along and ensure interactive standards and processes are followed and high quality deliverables are produced.
Accomplishments:
Managed the multi-phased redesign for Argosy University’s website providing a re-skin and infrastructure upgrade to make content more accessible to students. Project resulted in a significant increase in inquiries by potential students.

Ran the Brown Mackie redesign project team and managed a hard deadline to roll out a new website by January 2012. This timeline enabled the site to launch before the school’s largest month and provided a large increase in inquiries.

Implemented new project management policies and standards to better meet departmental demands and communicate progress to a variety of stakeholders.

Helped to roll out Agile Project Management methodologies by training and coaching staff.

Managed efficiency studies leading to organizational changes and workflow improvements.

Managed compliance-based projects to provide solutions before federal government mandates went into effect.

Company Description

Education Management Corporation is a leading private operator of post-secondary educational institutions in the United States.

Company website

http://www.edmc.edu/

Responsibilities:
Managed technology staff, including programmers and help desk support. Understood challenges and technologies employees faced, and helped facilitate solutions. Developed and maintained capital and operating budgets. Managed vendor relationships. Maintained Windows, Linux and Macintosh servers and desktops, SQL databases, Veritas backups, Cisco networks all both local and remote. Oversaw MCT’s three e-commerce websites.
Accomplishments:
Managed migration of MCT’s three websites to a new platform provider to expand database search ability using Lucene, standardize pages using LAMP platform and enhance user access. Received MCT employee award for the work.

Automated collection and distribution of MCT content, combining Kapow Technologies Robosuite with Acquire Media’s Cogent Enhancement Engine. Project enabled revenue growth to a record $4.9 million, streamlined our websites for better search ability by using enhanced metadata and began delivering stories to newspaper front-end systems laying the groundwork for additional growth.

Led a team of .Net developers to create an editorial system that integrates Word 2007 with SQL databases.

Converted MCT graphics department from Macromedia Freehand to Adobe Illustrator, utilizing automation in Adobe Bridge to provide graphics available in four formats (jpgs, PDFs, Illustrator files and Flash swfs). Conversion beat competitors to the market by 1 year. Received MCT employee award for the work.

Developed and released Project Management policy to fit current needs of the organization, based on best practices.

Launched 10 new product lines, overseeing technical aspects of planning, development, QA testing and launch, including coordinating internal resources and outside vendors.

Company Description

McClatchy-Tribune Information Services (MCT) is a DC-based B-to-B providing stories, photos, graphics, illustrations and paginated products to more than 1,200 media clients worldwide.

Company website

http://www.mctdirect.com/

Responsibilities:
Managed workflow and integration of client operating systems, servers, networks and hardware. Advised clients on technology trends and how to maximize workflow for larger ROI. Assisted with budgeting for short and long-term strategic plans. Managed company and client websites.
Clients included: Turner Entertainment, CNN, Georgia Pacific, Emory University, BrightHouse (www.thinkbrighthouse.com), BAD Studio (www.badgraphics.com), Bill Mayer (www.thebillmayer.com), MindPower (www.mindpowerinc.com), The Friends School of Atlanta (www.friendsschoolatlanta.org), Pace Academy (www.paceacademy.org)
Accomplishments:
Improved efficiency and productivity for divisions of several multi-national companies, including Turner Entertainment and Georgia Pacific, by integrating cross-platform (Linux, Mac, Windows) environments onto one network with no downtime.

Installed Cisco, 3Com, Linksys, Netgear and other routers and switches, connected them to an existing network backbone with security policies to enable and enhance mobile computing using 802.11b, g and n wireless protocols for multiple clients.

Created websites for clients, as well as for RetroTechs, completing all aspects of project including set-up of web-hosting servers, site design, programming, launch and maintenance.

Ranked as top biller among consultants for three consecutive years.

Company Description

An Atlanta-based technology consulting company specializing in marketing and advertising firms.

Company website

http://www.retrotechs.com

Responsibilities:
Managed and supported the CPUs of more than 400 engineers, designers and public relations personnel. Supported and maintained backup, file and mail servers.
Accomplishments
Converted 400 users from the Macintosh environment to the then Windows NT 4.0 Cooperate Standard.

Designed and launched internal website for delivery of departmental information.

Aided with the implementation of Open Text’s LiveLink document management system.

Company Description

A division of General Dynamics Aviation Services, specializing in the manufacture of luxury aircraft, based in Savannah, Ga.

Company website

http://www.gulfstream.com/

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Joshua Quattlebaum

Technologist | Relationship Manager | Project Manager

Senior Program/Project Manager

IT Consultant

Project Manager

Technology Manager

Technology Consultant

Lead Systems Analyst