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Josè Sala

Josè Sala

Manager Customer Service.

Honesty
Dedication
Hard Work
Passion
Communication
46 years old
Driving License
Quayaquil Ecuador
Available soon Open to opportunities
Multicultural mindset once to the future with new means of communication to make winning the business and passion for the Coach methodologies. I like traveling, reading and socially active on various issues of labor and environment.
Resume created on DoYouBuzz
  • Customer Service Department Management, KPIs, analysis, design and remodeling organizational asset.
  • Actions sometimes corrections to ensure effective operation. Analysis and management of the correct Sales Force flow allocated externally.
  • Development and evaluation process of resources and providing development and career plan
  • Evaluation of human resource performance with targets set by C.E.O on Kpi.
  • CRM collaborative with methodologies and technologies integrated with communication tools (telephone, fax and email) for the management of resources.
  • Ability to relate to each professional and high standing.
  • Ability to solve problems, knowledge of the "Mission" and company policies.
  • Ability to read the "Vision" the Company and its demands.
  • Classroom training to make winning their work.
  • Coordinate the budget and create economic contract proposal.
  • Interaction with the force logistics and supply chain in the Italian and foreign.
  • Collaboration with the commercial departments Hunter / Farmer and around the headquarters.
  • Excellent stress tolerance.
  • Reformulation and process scheduling.
  • Mapping and re-engineering of business and operational flows.
  • Interaction of the Supply Chain of the different silos present in Cascina Costa and Vergiate.
  • Use of management systems for the sterilization Sap transactions.
  • Using Excel with pivot for Sales and matrices.
  • Realignment of silos stock flows Cascina Costa and Vergiate
  • Management of spare parts.
  • Stocks Top Urgent Order with Direct Delivery from head office to the end customer.
  • Excellent knowledge of SAP R3 SD module.
  • Emulation of input data (inbound) via charts Column, Line, Pie, Bar and Scatter
  • Market research and creating new products.
  • Achievements and qualitative targets.
  • Loans for consumer credit and credit cards through Crif. View of services and offers the customer database (face to face) to customize your needs and create revolving credit, update and edit schedules finished. Analysis contracts and cyclical trend of economic and financial data. Analysis vertical "and" horizontal ".
  • Personnel selection ( stage )