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Jose A. Viloria L.

3790 Center St Apt 2109. Houston, TX 77007. USA

Employed Open to opportunities
I have considerable experience and expertise in serving customers and marketing merchandise to costumers. PIT certifications and TDR license. I've developed my leadership skills and my ability to identify a business's most pressing needs so that I can fulfill them.

I am confident I have the skills, the qualities, and the qualifications needed to excel in the role. I am a fast learner; I possess excellent problem-solving and I can manage a significant work load.
Resume created on DoYouBuzz
    • Unpack returned merchandise to inspect package condition and to assess paperwork sent in with return instructions for proper return procedures.
    • Inspect returned merchandise and checking for quality and condition of product to determine return category.
    • Receive merchandise, following all security and safety return procedures for each product type.
    • Assistant Ship Clear, forklift operation, TDR (Trailer Dock Release) I make sure the trucks are safely secured to the dock and all gear is stable and operational, unloading trucks and stowing pallets inside the trucks.
    • Scanning, sorting, pallet wrapping, and staging of pallets.
  • Work with customers and inside sales to receive and process all inquiries and orders in a timely and efficient manner.
  • Identify customer product needs and coordinate products and services to address these needs.
  • Work with customers and inside sales to develop price quotations.
  • Resolve customer issues and product complaints.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Negotiate pricing for products and services.
  • Maintained positive relations with coworkers in order to have a more effective work environment.
  • Supervise and / or coordinate project teams of 10-20 person.
    General description of activities:
    • Manage the full project life cycle from initiation to closeout.
    • Drive the project team to develop a clear project plan and project deliverables.
    • Ensure responsibility for producing deliverables is clear.
    • Ensure all project documentation are updated and maintained to include project initiation documents, project plans and issue logs, change control documents and any other information for the project.
    • Deliver requirements analysis, scope definition, resource - time, risk definition, project plan, project schedule, resource planning and management, variance tracking, status reporting and milestone attainment.
    • Ensure on-time completion while remaining within budget.
  • • Development of the following documentation for Detail and Conceptual Engineering:

    Design Basis and Criteria, New Equipment Sizing, Process Flow Diagrams (PFD's), Description of the Process, Process Simulation using HYSYS package, Mass and Energy Balances, Data Sheet Process Flow, Piping and Instrumentation Diagram (P&ID's), Requirements for Industrial Services (Instrument Air, Gas Fuel), Process Area Hydraulic Study using PIPE PHASE package, Pipeline Network Hydraulic Study using PIPE PHASE Software, Operation and Control Philosophy, Design of the Pressure Relieving and Depressuring System of the Station, Data Sheet of Process Equipment, List of Lines, List of Equipment.

Master´s

The University of Zulia (LUZ) / Venezuela

June 2007 to July 2012
Magister Scientiarum in Chemical Engineering

Bachelor's

The University of Zulia (LUZ) / Venezuela

June 2000 to December 2006
Chemical Engineer
  • Forklift Certification.
    Expert
  • TDR License
    Expert
  • Order Picker Certification.
    Advanced
  • Manual lift truck
    Advanced
  • Shipping and Receiving Operations
    Advanced
  • Microsoft Office (Word, Excel, Power Point)
    Advanced
  • Multi-Task
    Advanced
  • Inventory Control
    Expert
  • Oil & Gas
    Good
  • English
    Good
  • Spanish
    Expert