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Jordi
Aguera
JAGUERA CV
Helpdesk, Security Computer
System Administrator, Call Center
Contact Center, Troubleshooting
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44 years old
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Professional Status
Apprentice
Available
About Me
Amplia Experiencia atencion al Cliente Call Center
Amplia Experiencia HelpDesk resolución incidencia informática a Usuarios
Experiencia 2 años y medio Tramitador Siniestros del Hogar (Multiasistencia, S.A)
Resume created on DoYouBuzz
Experiences
Helpdesk
Zemsania
July 2014 to October 2014
Full-time
Barcelona
Spain
Helpdesk, gestión y resolución incidencias funcionarios ámbitos generalitat Interior Benestar Social, Territori, Presidencia, Sta Caterina
Herramientas utilizadas Remedy, Service Manager(Ticketing) Outlook, Lotus Notes, Active Directory, Windows 7, VNC(Control Remoto), SAP, AS400