Solorzano Jonathan
Highly motivated with a genuine drive to succeed. BA with experience on financial sector and Hotel Management..
32 years old
Driving License
Barcelona (08005) Spain
Professional Status
Employed
Available
About Me
Leading an amazing team of hospitality professionals in Hotel Stadium the biggest hotel in Leon Guanajuato Mexico. With 896 guest rooms, 5 meeting rooms covering all guest needs, including a Sky restaurant and bar, Casino and shopping mall.
During my studies in BA I have persuade to endure my skills witch are teamwork, planning and coordinator, decision making and Prioritizing skill. Allowing me to manage, operate and supervise events and conference.
I’m interested in gaining practical experience in the Hotel sector.
I have strong will to learn and gain experience, my assets for your company are: commitment, consistency, strong IT skills, language skills, Sales skills and much more.
During my studies in BA I have persuade to endure my skills witch are teamwork, planning and coordinator, decision making and Prioritizing skill. Allowing me to manage, operate and supervise events and conference.
I’m interested in gaining practical experience in the Hotel sector.
I have strong will to learn and gain experience, my assets for your company are: commitment, consistency, strong IT skills, language skills, Sales skills and much more.
Auditor
Hotel Stadium
Since January 2019
- -Managed all aspects of planning and analysis in successfully developing the company vision providing effective and timely guest services to maximize revenue and profit growth.
- Developed capital expenditure statements for senior management, outlining annual budgets, P & L statements, and the strategic planning direction for future business opportunities.
- Developed capital expenditure statements for senior management, outlining annual budgets, P & L statements, and the strategic planning direction for future business opportunities.
- Constant communication with the different administrative and operational areas of the Hotel, to carry out a correct management of the building.
- Merge the standards of Hotel Stadium with the administrative procedure of Leisure Partners.
- Merge the standards of Hotel Stadium with the administrative procedure of Leisure Partners.
- -Ensure an efficient reception experience for guests, including check in/out, and payments procedures. Perform guest registration, reservation and general clerical operations with a focus on quality and courtesy.
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
- -Verify the work of the receptionist. Verify daily rates that correspond to the agreements establish with companies to the Hotel.
- -Check the functions of check in and check out.
- -Verify the income with the charges made thought the day with cash, credit cards or bank transfer in system and bank terminals.
Sales & Marketing
BearingPoint
Since May 2018
- Provides first-class service in order to push the sales of a certain product. Allows people to make inquiries as necessary.
Identify and contact prospective international clients (banks and financial institutions). Commercially minded and maintain good relationships with prospects and customers. As well contribute to develop the business with persuasive arguments.
With my new experience in BearingPoint I’m highly motivated and with a genuine drive to succeed. Having experience on financial sector.
Job Duties:
-Schedules appointments and meetings as necessary.
-Researches client base to find new types of customers and sells to them accordingly.
-Makes outgoing customer calls or cold calls in order to sell products and services.
-Accurately and efficiently enters customer information into company databases for mailing and billing purposes.
-Talented in building and managing relationship.
-Autonomous. Dynamic. Flexible. Able to make decision. Team player. Proactive.
Call center agent/costumer support Representative
UNO Contact Solutions Bureau
May 2010
to May 2011
Mexico City
Mexico
- Handle account inquiries, customer complaints or support issues and customer service.
- Skills: Calm Under Pressure, Effective Communication Skills, Multi-tasking ability, Problem Solving
Independent Representative
Quest Net
September 2011
to September 2012
Geneva
Switzerland
- Network Marketing
- Skills gained: Communication, Team work, Interpersonal and Problem solving.
EU Business School is recognized for excellence of its students and faculty. EU is one of the world´s top business school accredited by ACBSP (Association of College Business Schools and Programs).
Selected Coursework Include:
-Service Management
-The Business of tourism
-Financial Management in Tourism
-Financial Statement Analysis
-Budget Management
-Event & conference Management
-Tourism Marketing
-Hospitality Management
-Cases in Tourism
-International Operations Management
Selected Coursework Include:
-Service Management
-The Business of tourism
-Financial Management in Tourism
-Financial Statement Analysis
-Budget Management
-Event & conference Management
-Tourism Marketing
-Hospitality Management
-Cases in Tourism
-International Operations Management
-
Comunication skills
which include speaking, writing and body language.Expert
-
Teamwork
Expert
-
Planning and coordination skills
Expert
-
Prioritising skills
Advanced
-
Multi-tasking skills
Good
-
Problem solving
Advanced
-
Decision making
Advanced
-
Time-management skills
Expert
-
Spanish
Mother TongueExpert
-
English
Expert
-
French
Good
-
Word
Advanced
-
Excel
Advanced
-
Power Point
Advanced
-
Adobe PhotoShop
Good
-
Google Docs
Advanced
-
OpenOffice
Advanced
-
Pages
Advanced
-
Microsoft Outlook
Advanced
