*Dynamic, qualified, and highly ethical Computer Support Specialist with over 10 years of extensive experience professionally certified in Cisco, CompTIA and Microsoft.
*Demonstrated ability to exceed technical, business, and customer requirements by integrating computer skills, customer support experience, and related education. Skilled at troubleshooting, while minimizing customer stress levels.
*Strategic, analytical, focused and results driven IT professional with increasingly responsible experience in systems management, Windows Server administration, troubleshooting, maintenance, repair, and implementations.
*Self-motivated and capable to work independently or in a team with demonstrated ability to prioritize tasks to accomplish maximum results, timely completion of projects, tackle new challenges, and ability to address organizational problems with innovative solutions.