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Jonathan Marino

Helpdesk Analyst

Jonathan Marino
Professional Status
Employed
Open to opportunities
About Me
*Dynamic, qualified, and highly ethical Computer Support Specialist with over 10 years of extensive experience professionally certified in Cisco, CompTIA and Microsoft.

*Demonstrated ability to exceed technical, business, and customer requirements by integrating computer skills, customer support experience, and related education. Skilled at troubleshooting, while minimizing customer stress levels.

*Strategic, analytical, focused and results driven IT professional with increasingly responsible experience in systems management, Windows Server administration, troubleshooting, maintenance, repair, and implementations.

*Self-motivated and capable to work independently or in a team with demonstrated ability to prioritize tasks to accomplish maximum results, timely completion of projects, tackle new challenges, and ability to address organizational problems with innovative solutions.
Resume created on DoYouBuzz
  • Active Directory
  • Microsoft Office
  • Windows Server
  • TCP/IP
  • Blackberry
  • Laptops
  • OS X
  • CCNP Voice Certified
  • CCNA
  • CCNA VOICE
  • MCSA windows serve 2008 Certified
  • CompTIA A+ Certification
  • CompTIA Network+ Certified
  • Mac OS X
  • IP VPN
  • Apple iphone
  • Windows Phone
  • Ethernet
  • McAfee/ Norton Virus Protection Utilities
  • MAC office 2011
  • Apple Ipads
  • Exchange Server 2010
  • Microsoft Exchange
  • Servers
  • iPhone
  • Technical Support