Mapped Suzlon’s business process in project segment accurately through communication with stakeholders from 8 departments and wind energy market research to create 598 process steps which allow digitization of the operation.
Developed the core structure for a management level digitized dashboard which allowed real-time tracking and forecasting on project status after examining the business process map and existing information systems.
Examined feasibilities of the management level digitized dashboard that will reduce fixed communication time in project segment to up to 10% and USD 800,000/year in savings by optimizing user experience and change resistance analysis.