Communicated with stakeholders in 10+ countries through emails and phone calls on document requirements; avoided confusion on shipping details and reduced document processing time by 20%.
Negotiated with grain inspection agencies on product qualities based on historical data and industry standards to ensure buyer satisfaction; increased profit margin of up to 10% on transactions ranging from $50K to $1 million.
Trained incoming employees on documentation and administration tasks with mini-lectures and one-on-one guidance, which allowed new employees to efficiently and accurately complete tasks on tight schedules.
