Identified opportunities for Western video content creators (250K+ subscribers on YouTube) to enter the Chinese video sharing market through tailored market entry strategies on local video websites and social media to diversify their revenue streams and increase profits.
Oversaw the entire operations of VisionC and led a team of four to develop potential business partners in Mainland China, successfully launched VisionC and developed partnerships with both independent video producers and media firms.
Currently working with the Uber Eats Community Operations team in Amsterdam to optimize customer experiences by mapping the complete consumption chain, identifying issues and developing strategic recommendations on remediation.
Mapped Suzlon’s business process in project segment accurately through communication with stakeholders from 8 departments and wind energy market research to create 598 process steps which allow digitization of the operation.
Developed the core structure for a management level digitized dashboard which allowed real-time tracking and forecasting on project status after examining the business process map and existing information systems.
Examined feasibilities of the management level digitized dashboard that will reduce fixed communication time in project segment to up to 10% and USD 800,000/year in savings by optimizing user experience and change resistance analysis.
Communicated with stakeholders in 10+ countries through emails and phone calls on document requirements; avoided confusion on shipping details and reduced document processing time by 20%.
Negotiated with grain inspection agencies on product qualities based on historical data and industry standards to ensure buyer satisfaction; increased profit margin of up to 10% on transactions ranging from $50K to $1 million.
Trained incoming employees on documentation and administration tasks with mini-lectures and one-on-one guidance, which allowed new employees to efficiently and accurately complete tasks on tight schedules.
Performed internal and external analysis on VIDC, and successfully identified the core issue with strategic recommendations on remediation such as the creation of the Doctor Retention Program with a potential 400% increase in profits in 3 years.
• Exchange term at Rotterdam School of Management, Erasmus University (2018) • Recipient of Richard Ivey MSc Excellence Award for academic excellence and international leadership (2017) • GPA: 3.7/4.0