Results driven and accomplished Music Industry Consultant with diverse business experience focused on performance improvement and business turnaround impact. A proven track record of success in management and sales positions with million dollar revenue that cover sales, marketing, operations and customer service for focused business market segments of. Recognized as an exceptional leader for developing and executing strategic/tactical business plans. Excellent communication skills combined with creativity, flexibility and a collaborative business style have provided the foundation for an outstanding record of success. Exceptional mentor and coach. Tenacious in building new business and forging strong relationships with external business partners. Core competencies include: •Organizational Leadership •Client Relationship Development •Team Building
Specialties: CRM development and implementation, Account Development, Business Communication Systems ,Customer Centric Process Design, Channel/Partner Development, Incentive Compensation Management, Brand/ Product Evangelist. Managed Security,
Developed Business to Business vendor relationship division.
Recruited Artists for comprehensive Client services contracts.
Created and developed all client and vendor contracts.
Built and maintained client relationships with Independent Record labels.
Worked inter corporate divisions: *Booking *Social media *Artist and Repertoire *Advance Services *Contracts *Oversaw and managed Vendor Relations:
Hip Video Promo HIP is the international leader in music video promotion with 16 years experience, working with over 2300 artists including contemporary and classic bands such as Red Fang, Of Montreal, The Lumineers, Valiant Thorr and The Pixies
Inner City Merchandising (Chris Borger, former Merch. Mgr. of The Ramones)
Turbo Booking (European tour booking)
Phat Planet Recording Studios (World class audiophile recording studio)
The Orchard / The DIY Team (The worlds premiere and vetted digital music & video distributor, a wholly owned subsidiary by SONY. Clients include Sub-Pop & Kanine Records
Mastered By Kramer ("a sonic genius" - NME Magazine. Credits include Jacuzzi Boys, Beach Day, Sonic Youth, Butthole Surfers, Daniel Johnston)
SXSW (6 showcase stages for SXSW 2016 w/ notable acts such as Har Mar Superstar, Yonotan Gat, Sylvain Sylvain & FEA)
CMJ / Mondo NYC (producing official showcases since 2010)
Davey Jay PA (Entertainment law / licensing, head of the Florida Bar)
Shaw Promotion (Award winning events marketer whose clients include Anti Records, VICE, Nike, Live Nation, Pabst Blue Ribbon)
American Federation of Musicians (National musicians union)
• Recruited, hired and developed West Coast B2B sales team with 11 direct reports. • Achieved 100% to 130% of Team Sales quota for 20 straight months. • Achieved 100% participation in Individual Sales Members quota for 20 months straight.
• Received a 100% score on the Employee Engagement Survey becoming the only manager in Sales Division to achieve this honor. • Lead the entire Sales Division in sales margin of 35% or higher, and margin growth of 9% or higher each quarter.. • Lead on Staples Charity, directing campaigns for Florida Coalition for the Homeless, American Heart Association, United Way.
Currently lowered churn ratio from 2.2% Jan. 1 to 1.46% by EOM July 2013.
EOY 2013 137% of Revenue Sales Quota metrics with a 22% rise in Quota assessment.
EOY 2013 146% of Contract Renewal Sales Quota metrics.
Developed and implemented the SalesForce.Com rollout and developed all reports to VP.
Leads account teams to close on top strategic accounts and complex sales opportunities. Responsible for own quota to close and generate new monthly revenue on base of strategic accounts.
Transformed migration of lost or orphaned Mid-Market accounts generating $432,000.00 in saved revenue.
Received 87% on Employee Engagement Assessment
Attained 100% of sales team members hitting 100% of Sales Quota Metrics or higher EOY 2012.
Generated $1.8 Million in Renewal Contract revenue for EOY 2012: 147% of Sales Quota Metrics.
Generated $2.6 Million in Monthly Recurring revenue for EOY 2012: 137% of Sales Quota Metrics.
Generated $75,600 in New Logo revenue for EOY 2012: 142% of Sales Quota metrics.
Responsible for 12 Corporate Account Managers to meet and exceed $4.35 million in revenue quota and growing base of corporate class customers in Windstream's Corporate Account Management program. Increased revenue by developing creative sales opportunities, forecasting, reporting sales volumes and potential sales utilizing a consultative sales approach representing the company on a national and local level. Team ranked #1 in current Metrics for 2013.
Promptly creates and implements action plans to assure goal objectives are achieved
Reviews and approves proposals, daily and monthly business follow-up reports
Prepares various sales performance analyses and evaluative reports, statistical and interpretive
Develops and implements departmental goals as outlined by the Vice President of Account Management
Monitors account development and progress of sales staff and assisting when needed on key accounts
Utilizes a consultative sales approach representing the company on a national and local level.
Directs and coordinates sales personnel including hiring, performance evaluation and termination
Attained 100% of sales team members hitting 100% of Sales Quota Metrics or higher EOY 2011.
Generated $1.8 Million in Renewal Contract revenue for EOY 2011: 147% of Sales Quota Metrics.
Generated $2.6 Million in Monthly Recurring revenue for EOY 2011: 137% of Sales Quota Metrics.
Generated $75,600 in New Logo revenue for EOY 2011: 142% of Sales Quota metrics.
Responsible for 10 Corporate Account Managers to meet and exceed $3.78 million in revenue quota and growing base of Corporate class customers in Windstream's Corporate Account Management program to outpace the market in 29 states. Increases revenue by developing creative sales opportunities, forecasting and reporting sales volumes and potential sales.
Created and developed Outside Sales Team for largest Sprint Nextel Indirect partner in Central Florida including hiring and training of all outside sales reps, building a profitable business plan and sales quota, and developing and implementing the compensation package. Broad based responsibility included P&L accountability and strategically expanding the company’s portfolio and net profit by designing, developing and launching sales strategy and Monthly Business Objectives including working and partnering with Sprint’s Public Sector Account Reps, working and partnering with Sprint National Account Managers on Enterprise Accounts and strategy for capturing and winning new business opportunities. Developed and implemented the SalesForce.Com rollout and developed all reports. Responsible for closing and securing new revenue from strategic accounts.
Developed with Sales Engineers to remove sub T-1 access with Sprint Mobile Broadband saving $2 Million in LEC access charges.
Developed and implemented the national leads and 800 number new sales prospecting program from Sprint Web site saving $2.3 million in 3rd party vendor costs, generating $627,000.00 in new logo revenue for 2009.
Transformed migration of Frame Relay lost orphaned accounts to MPLS platform generating $432,000.00 saved revenue.
Developed and implemented the K-12 E-Rate Wireline sales strategy with Public Sector
Account Managers to increase 2010 revenue by projected $14 million.
Generated $3.8 Million in Wireline revenue for EOY 2009: 137% of Sales Quota metrics.
Generated $811,000.00 in Wireless revenue for EOY 2009:132% of Sales Quota Metrics.
Revenue growth of 24% YOY
Developed and implemented the SalesForce.Com rollout and developed all reports and dashboards using reports to forecast to VP.
Developed and implemented the Wireline sales strategy with Strategic Alliance partners Microsoft and Cisco.
Developed Business Plan for TSO Sprint Wireline Team for General Business/Public Sector.
Generated initiatives, programs, campaigns, strategic sales deployment and business plan for Sprint Wireline/Wireless Hybrid Team for General Business/PublicSector channel. Directly responsible for a sales quota of over $3 million dollars in recurring revenue, with 18 Inside Sales reps and 1 Sales Supervisor reporting to me, partnering with 162 Field Sales Reps and 28 Field Sales Managers held to National quota. Reports to Operations Director directly under Senior Vice President of Sales in Sprint's new Business Sales Unit. Member of Regional Vice President's cross functional Wireline Core team to develop sales strategies. Successfully launched strategic 4G and Converged Sale Solution Wireless plan to all Field Sales Managers nationally.
Added $700,000 plus new revenue with Cisco Maintenance plans.
Increased revenue with Strategic Partner Microsoft 32% on E-Mail Protection products.
Averaged 127% of Sales Quota per year.
Increased revenue 19% YOY.
Responsible for quota, initiatives, and reported business plans of 9 Sales Reps covering the Eastern Region of Sprint BMG Sales channel. Developed training for all new hires on all Sprint Wireline/Wireless Portfolio Products.
Met or exceeded all sales quotas throughout tenure, averaging 300% plus in annual sales and earning multiple company awards.
Managed all sales and business functions including new product rollouts, key account management, customer relationship development, sales engineering coordination, contract negotiations and order fulfillment.