John Mahony
Information Technology Manager
49 years old
Paris (75012) France
Professional Status
Employed
Open to opportunities
About Me
A highly experienced bilingual IT Director with a proven track record of providing outstanding service to both internal and external clients, I have over 15 years’ experience demonstrating strong and varied hands-on technical skills, coupled with excellent leadership, organisational and communication skills.
Field Service Engineer
Bloomberg L.P.
December 2000
to August 2007
- Develop and conduct Bloomberg technical courses to train client IT staff in troubleshooting and maintaining Bloomberg systems.
- Internal Support:
- IT support in a Windows 2000\XP Active Directory environment (approximately 70 people: Technical staff, TV\print journalists, PR staff and international office administration staff).
- Manage IT spares inventory for Paris office.
- Vendor Relations
- Manage resources for rapidly changing daily priorities.
- Paris Air Show temporary newsroom planning and set-up 2001, 2003, 2005.
- Organisation and supervision of office relocations (internal and external).
- Liaison with EMEA headquarters (London) for large projects and logistical requirements.
- External clients
- Pre-install planning, installation and maintenance in liaison with client IT.
- Post-installation introduction of new users to system.
- Support and maintenance of Bloomberg hardware and software for end users.
- Presentation of new technology to clients - both end users and IT.
- Manage Client spares inventory.
- Telephone support for clients.
- Sales technical support with prospects or existing clients.
