• Analyzed the customer searching behavior in travel and education industry and wrote 20 slides of reports with product optimization solutions, estimated to increase 30-50% education-related query volume of WeChat Search Engine
• Suggested six key branding scenes of consumer goods that can cultivate customer minds for searching goods in WeChat, provided relevant product solutions and case studied celebrity endorsement in Weibo in a 17-slide report
• Investigated the organization structure and incentive system for operation staff of Tmall by desktop researching and interviewing experts, and drafted 8 slides of deliverable reports in one single week
Business Analyst Intern
Meituan
September 2019
to December 2019
• Researched dealer systems and online strategies of four fast-moving consumer goods (snacks, baby care, personal care and drinks) to evaluate the feasibility of a new business model; conducted study independently on distribution channels of Chinese condiments industry, identified the suitable business model for online condiments delivery and formed an eight-page report
• Formed four biweekly reports on strategy layout of major fresh e-commerce players, and shared individual reflection on four major fresh e-commerce business models to supervisors and the director
Part-time Assistant
BDA China
February 2019
to May 2019
• Interviewed over 10 online education consumers on consumer needs and decision-making process, analyzed competitive landscape of a STEM education start-up and its three competitors, formulated detailed interview report to supervisor
• Gathered consumer insights through phone surveys of around 100 food delivery online platform users
Investment Assistant
Fortune Ventures
July 2018
to August 2018
• Assisted in due diligence including desk research, management interviews and onsite investigation of a cross-border e-commerce start-up, drafted detailed investment memo including industry analysis and competitive landscape
• Screened 500+ high-tech and emerging companies in Zhejiang Province to figure out potential investment projects
IT Consulting Intern
Deloitte
May 2017
to August 2017
• Developed detailed system instructions, prepared employee training materials and assisted in system pilot efficiency tests for newly established interest disclosure system of HKEx, adopted by client company