Jessica Rose McEndoo
Operations Director Social Path | Chief Magic Maker
Business development and growth
Account management
Brand activation and communication
Customer Service
Social Media
Professional Status
Employed
Open to opportunities
About Me
I love SENSORY media and marketing and how it gets the market place hyped up! I love to follow news on anything mobile and marketing/advertising because I don't think we are fully aware of how BIG this is going to grow!
Customer & client relationships are my BIGGEST prioity, I love meeting new people and learning from them! Knowledge is power and you can never have enough!
The power of the senses is the best way to actively involve your market place and get them involved in a new and exciting and different way, my mission is to develope business to the next level and enhance a consumers experience by exceeding their expectations and going above and beyond.
I love social media and as a 'newbie' each day is an adventure for me and so far I'm enjoying the ride. I'm so excited to have the solution which puts a brand in the hands of clients 24/7 and beauty is in the eye of the beholder, or your potential cleints 365 days of the year.
On the personal front I read as much as possible, did a stint of mountain climbing, traveled all over Europe; Netherlands, Belgium, Germany, Luxembourg, Switzerland, France, Italy, UK, Prague and lived on an island in Greece. Now I'n back in SA and loving it here!
When the hectic week is done I devote my weekends to my gorgeous little girl Skyla Rose, she is my everything! One day I hope to make her very proud!
Customer & client relationships are my BIGGEST prioity, I love meeting new people and learning from them! Knowledge is power and you can never have enough!
The power of the senses is the best way to actively involve your market place and get them involved in a new and exciting and different way, my mission is to develope business to the next level and enhance a consumers experience by exceeding their expectations and going above and beyond.
I love social media and as a 'newbie' each day is an adventure for me and so far I'm enjoying the ride. I'm so excited to have the solution which puts a brand in the hands of clients 24/7 and beauty is in the eye of the beholder, or your potential cleints 365 days of the year.
On the personal front I read as much as possible, did a stint of mountain climbing, traveled all over Europe; Netherlands, Belgium, Germany, Luxembourg, Switzerland, France, Italy, UK, Prague and lived on an island in Greece. Now I'n back in SA and loving it here!
When the hectic week is done I devote my weekends to my gorgeous little girl Skyla Rose, she is my everything! One day I hope to make her very proud!
CA3
Barclays Bank
January 2004
to January 2007
- Dealing with customers face to face on a daily basis
- Telephony
- Full financial reviews of customers
- Loan applications, insurance sales, credit card applications
- Training induction of new personal bankers
- Holding morning meetings regarding targets and sales approaches
- Providing an excellent customer experience
- Dealing with customer complaints in a efficient and timely manner
- Reporting to upper management
- Rigor and safety
- Basic and complex servicing
- Fraud prevention
- Sales and account opening / retention
- Operating a 'buddy' system to support other members of staff in reaching their set targets
- World class management and pro-activity based on customer centricity
- 'Getting things right - first time' and performing 'end to end’ processes
- Brand agent for East Cleveland to promote Barclays Brand internally & externally
- Community champion for Teeside representing Barclays in the community by attending and organising various fund raising events
- Delivering speeches for Yr9 facility events about ‘what is work’ / ‘why work’ & at the Chester university for international students as an induction of life steps to living in the UK, opening accounts, getting NI and financial advice
