10 years experience in corporate IT, extensive experience in systems management technologies with a focus on Microsoft and Citrix infrastructure.
Advise and help clients implementing procedures for their information technology infrastructures in order to meet their business objectives or overcome problems, improve the structure and efficiency of an organisation's IT systems.
As part of the Monitoring GSM Network traffic Team I was in charge of the redaction of proactive procedures for problem preventions and resolutions, interfaced with Lucent technologies software developers and technical staff.