Jeremy Snell

About Me

I help recruitment businesses develop their greatest asset – Their employees. I work at all levels through training, coaching and business consultancy to help recruitment organisations achieve their strategic objectives.

With a track record of success and delivery as a recruiter and manager I have now specialised in Learning and Development for nearly five years. Unlike the majority of trainers in the recruitment market, I design and deliver bespoke training courses and development programs with a focus on producing results. I also provide excellent levels of post delivery support and work hard with my clients to develop tangible ways of measuring the return on investment.

If you are currently:

• Keen to ensure your current employees are adequately equipped with the right levels of skill to compete in today’s market
• Seeking to increase your market share and improve your current margin levels
• Commencing internal recruitment drives to grow your current teams and want to know what development programs are currently available for either experienced or new starters to the industry
• Considering investing in training though have not conducted a robust Training Needs Analysis to identify the key focus areas

Then feel free to contact me and I would be delighted to give you some advice and show you how I have recently helped other recruitment organisations in the same situation.

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Experiences

Key services include:
Training and Coaching Services - Training recruiters and other recruitment professionals on the full process within the recruitment cycle. Full spectrum of fully up to date sales techniques and recruitment strategies that work in today's market. To assist with embedding process I also offer in-house coaching services to help all levels of staff improve their personal performance.
Training Needs Analysis - in-house and at desk with managers and consultants to genuinely help business owners and directors understand the key development needs. A full training needs analysis can really help ensure the right training is provided to the business.
Business Appraisal - Culture is an important aspect for any organisation and developing the right sales culture within a business can have exponential impact on bottom line results. I can demonstrate a track record in defining, shaping and changing sales based cultures within sizeable organisations with rapid long lasting success with positive impact in NFI (Net fee income) average margins and client attraction and retention. This in turn has created significant reductions in attrition and therefore direct costs.
Consultant Development Programmes (CDP) - Building managers for the future and succession planning has a double impact on your business. It helps increase retention and demonstrates genuine commitment to you employees. Here at Z.E.N. we can develop bespoke programmes to last 3, 6 or 12 months that are created bespoke to you business. Together we can sit down and agree the key development areas, create assessment centres and create a full legacy of tools for the future.
Internal Recruitment - Z.E.N. can help develop your internal recruitment team and create smooth on-boarding programmes for all levels of staff. From development of relevant competency frameworks through attraction methods, assessment of skills to ensuring maximum success in the first 6 months and beyond.

Adecco acquired Spring Group PLC in October 2009. Post acquisition I was responsible for the continued delivery of Sales and Recruitment training across all of the brands that make up Adecco UK & Ireland. I also developed and delivered a Consultant Development Programme to assist in the growth of future managers in that business unit. This is a 12 month programme with monthly workshops with the delegates. Working within the learning and development team I have also been looking at blended learning approaches including online learning programmes and video based training interventions. I have also continued, and developed, my social media training offering including Linkedin, Twitter and using Google's many free applications for enhancing sales and recruitment activities. Adecco UK & Ireland also announced in January 2010 the acquisition of the MPS group.

Spring Group is a multi branded FTSE listed recruitment group with a financial turnover of £516m. Currently there are nine brands under the group umbrella including Spring Technology, Glotel, Best People and Hy-phen. During 2008 revenues grew by 19% and profits by 20%. Spring are well positioned to continue to take market share throughout 2009 and are in a very strong position to continue to dominate the markets they operate in.
My role is the design, development and delivery of all recruitment and sales based training across the group. This includes Spring's various brands including Spring Technology, Elizabeth Hunt, Glotel, Spring Personnel, Spring Professional and Hy-phen. With a suite of training offerings including negotiation, irresistible influence, job control, client meetings, winning exclusive business, LinkedIn and web 2.0 for recruiters, coaching, advanced sales and presentation skills.

sf Group are an independently owner managed recruitment business with approximately 120 consultants working across five primary regional offices. As a relatively young business the company experienced very rapid growth in the time I was there. I originally joined as a Regional Manager in Manchester though within my first six months had become the training manager.
Sole responsibility for the management of the new starters I ran an experiential residential training academy for five weeks where I would train and coach them using traditional training, roleplay and live telephone work. Primary brief from the directors of the business to make assessments of all trainees on an ongoing basis and only allow those with genuine potential to graduate to the offices.

Hays are a FTSE listed PLC with a multi branded specialist recruitment offering. With numerous offices across the UK, Accountancy and Finance is the largest brand under the Hays umbrella and is also the UK’s largest accountancy recruitment business.
I gained invaluable experience whilst at Hays including · extensive success in selling client paid advert campaigns, web based microsites and retained executive search based recruitment solutions across private and public sectors. I was also responsible for managing teams of consultants and developed my interest in training and development as a manager. A very enjoyable experience and a great learning experience for me.

Specialist pure search based executive recruitment role. Specialising in the machine tool industry. Niche recruitment that honed my business development skills and taught me a lot about the importance of delivery.

Education

Microbiology

Skills

Recruitment training
sales training
social media training
headhunting training
negotiation training
resourcing training
interview training
training needs analysis
TNA
organisational development
cold call training
twitter training
recruiter training
academy training
objection handling training
selling retainers
gaining exclusivity
interview skills
face to face sales training
consultancy training

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Online Resume

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Recruitment Sales Trainer

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Queen Elizabeth's Boys' School

University of Surrey

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