I am an experienced creative international events manager with 10 years worth of experience in the MICE industry. Whilst I am a French native, I am regularly commended for my fluency in both English and Spanish, which (along with French) has benefited my previous employers greatly during the run-up to and delivery of numerous international events. I also have a working knowledge of Italian. Being multilingual has also been vital when dealing with French/Spanish/Italian accounts, liaising with certain companies' overseas offices and communicating effectively with foreign delegates.
Passionate about using ideas, initiative and excellent interpersonal skills to participate in projects. Good communicator at all levels and a confident negotiator who thrives on challenges and creativity.
Specialties: International Event Management, Project Management, Problem Solving, Language skills, Creativity, Negotiation, Communication, Customer relations
Event concept creation - worldwide incentive trips (from 10 to 150 people traveling to Europe (Berlin, Budapest, Lisbon, Barcelona, Rome, Greece, Malta...), Asia (Nepal, India...), Africa (Morocco, Dubai...), North America (Miami, Canada, Québec...), South America (Mexico, Colombia, Panama...))
Dealing with automotive, insurance, banks & Law firm clients
Venue research & supplier management
Proposal writing (English & French)
Negotiation with suppliers/vendors
Conduct event site inspections
Liaising with clients, hotels, venues and other suppliers so that all elements for an event are properly booked, organised and accounted for
Liaise with Hays group air travel for air reservation and ticketing
Maintaining a calendar of events for effective long term planning & management
Program payment schedule management
Day-to-day budget management
Account & delegate management
Project planning for each event, including budgeting, monitoring against plan
In charge of accommodation, schedules, travel, day plans and registration procedures
Working across departments with Content, Sales, Finance and the Executive to ensure all objectives are achieved
Prepare onsite running orders and program binders for team/clients
Conduct internal event briefings with the team
On the day of an event, to lead the team on the ground for event setup
Post programme debriefings with clients
Post event reconciliation with final billing and supplier payments
Attend familiarisation trips to gain destination knowledge
Attend professional trade shows
Detailed Description
This role as an Event & Account Manager is to plan and execute events that fulfill Black Tomato's objectives. This role is very dynamic, incorporating a wide variety of tasks and event types. Working to deadlines, planning and project management is a common feature of work to ensure events run well. There is a strong people-focused element to this role by virtue of liaising with key clients, hotels, venues, suppliers, partners... etc. On the day of an event, problem-solving, creativity and determination all play their part in making an event successful.