Jenny APPERT
Event Project Manager
44 years old
Tunbridge Wells (TN4 9HP) United Kingdom
Professional Status
Employed
Open to opportunities
About Me
I am an experienced creative international events manager with 10 years worth of experience in the MICE industry. Whilst I am a French native, I am regularly commended for my fluency in both English and Spanish, which (along with French) has benefited my previous employers greatly during the run-up to and delivery of numerous international events. I also have a working knowledge of Italian. Being multilingual has also been vital when dealing with French/Spanish/Italian accounts, liaising with certain companies' overseas offices and communicating effectively with foreign delegates.
Passionate about using ideas, initiative and excellent interpersonal skills to participate in projects. Good communicator at all levels and a confident negotiator who thrives on challenges and creativity.
Specialties: International Event Management, Project Management, Problem Solving, Language skills, Creativity, Negotiation, Communication, Customer relations
Passionate about using ideas, initiative and excellent interpersonal skills to participate in projects. Good communicator at all levels and a confident negotiator who thrives on challenges and creativity.
Specialties: International Event Management, Project Management, Problem Solving, Language skills, Creativity, Negotiation, Communication, Customer relations
EMEIA Meetings & Events Planner - Apple Ltd UK
CWT Meetings and Events / Apple
February 2016
to May 2017
Full-time
London
United Kingdom
- Always responsible for end to end management
- Management of A.V. for events
- Proactively escalate potential client or program issues for timely resolution
- Responsible for completing Statement of Works for clients
- Ownership of timeline, budget/pro-forma, and group reporting
- Financial accountability for programs including adherence to standard or client deposit terms, terms and conditions of client contract, and billing guidelines
- Management of supplier partners and internal support areas to ensure quality and timely delivery
- Provide program feedback to all stakeholders through summary and distribution program debrief notes for inclusion in account review
- Presents proposals and debriefs to customers as required
- Escalate delivery issues through notification of management to ensure continuous improvement of M&E processes, procedures and tools
- Travel on-site for assigned programs, acting as the business lead. Collaborate with on-site Lead
- Complies with M & E technology usage as required (Star-Cite)
- Time tracks as requested by management
- Responsible for creating and maintaining meeting profiles for assigned programs
- Responsible for negotiating all vendor contracts, independently, related to a particular event, including, air, hotel etc
- Could act in capacity of Trip Director
- Identify up-selling opportunities and action accordingly
- Meeting measurable performance targets
- Dealing fluently in 3 languages: English, French and Spanish
