Jeff Shier
Product Management | Compliance & Security | Analyst
Employed
Available
An experienced, dedicated, detail-oriented and results oriented information technology and security practitioner with nearly twelve years of combined experience in software development and engineering in the publishing space, and for the past eight years specializing in planning, initiating, executing, reporting and monitoring on security, sweepstakes and data collection.
Being product focused, I pride myself in my strong attention to quality and learning with constructive feedback. As a strong advocate of agile, I adapt quickly to new goals and technical challenges as they emerge.
Being product focused, I pride myself in my strong attention to quality and learning with constructive feedback. As a strong advocate of agile, I adapt quickly to new goals and technical challenges as they emerge.
Implementation Specialist - User Platform
Condé Nast
Since 2009
- Demonstrated ability to work effectively within a team across multiple internal customers, including legal and compliance.
- Excellent organizational, analytical, and problem solving skills. Demonstrated client relationship and interpersonal skills.
- Ensured compliance with multiple security standards: PCI-DSS, SafeHarbor, etc.
- A proven track record of meeting with clients as a subject matter expert.
- Ability to quickly comprehend complex systems.
- Very good at coming up to speed on complex, difficult concepts with minimal assistance.
- Supported the following functionalities: authentication & registration, entitlement services, user profile &account management, newsletters, sweepstakes and user related services like bookmarking.
- Recommended best practices for security & compliance, tracking, cookie creation, and user identification.
- Supported legacy services until end of life.
- Outreached to brands and vendors to transition off of legacy services to the user platform.
- Made product improvement recommendations based on user interactions and usage.
- Worked with product to enhance product functionality based on brands functionality requests.
- Monitored the user platform APIs through third-party product and in-house dashboards. Ensure that the user platform documentation is always up-to-date.
- Agile, Compiling Status Reports, Confluence, Excel, Jira, Powerpoint, Runscope, Sketch
Release Manager
Condé Nast
May 2008
to April 2009
- Managed the build process for all the digital properties.
- Responsible for (Java) library management and deployment pathways.
- Ran division-wide build scheduling meetings, negotiating conflicts within stakeholders (backend resources were shared at this point).
Project Producer
Condé Nast
2006
to May 2008
- Had coding duties that required merging front end and back end code
Supplemental Instructor
Oakland Community College
2003
to 2006
- Mathematics Department: Taught classes ranging from beginning algebra through differential equations
- Chemistry Department: Taught classes from beginning chemistry through organic chemistry (highest level offered)
- Physics Department: Taught classes from general physics (mechanics) and electricity and magnetism (E&M)
- Developing Cases for New Products/Features
- Developing Strategies for Product Launches
- Managing Risk Through the Product Cycle
- Compliancy with Various Regulatory and Privacy Laws and/or frameworks
- Payment Card Industry/Data Security Standard (PCI-DSS)
- PII
- PCI-DSS
- SafeHarbor
- HIPPA
- Focused on Customer Service
- Working in Cross Functional Teams
- Maintaining Composure Under Pressure
- Relationship Management
- Strong Verbal Communication
- Very Good Written Communication
- Ability to Meet Deadlines
- Analytical
- Attention to Detail
- Collaboration
- Critical Thinking
- Data Driven
- Prioritizing Tasks
- Problem Solving
- Teamwork
- A Solid Grasp of Reading/Writing JSON and XML
- Customer Analysis
- Define Requirements
- Measuring Effectiveness
- Measure Product Functionality
- Proficient with Reading/Writing Database Queries in MySQL
- Reporting
- Responding to Changing Demands
- Translating Customer Feedback into Product Modification
- Very Good Understanding of RESTful and SOAP API.
- Internet and New Media Development
- Market and Consumer Research
- Process Design and Reengineering
- Software and Internet UX Design
- User Experience Improvements
