Strong of my degrees and experience in various companies, I am now searching for the opportunity that will allow me to continue to grow professionally.
Multilingual: Fluent in French, English and Spanish
Self-motivated, competitive, enthusiastic and willing to take on extra tasks
Work well under pressure to deliver desired results on time
Well organized and able to manage multiple tasks efficiently
Proficient in MS-Office, Internet
Able to work with minimal supervision and within a team
Offered the highest level of customer service while providing information in regards to wireless plans, add-ons, special offers and other products (cold called over 90 customers/day)
Used Roger's in system to close sales (+$550 revenue/month) and consumption advices
Resolved concerns and/or issues to ensure customers have the best experience with Rogers Wireless
Promoted Rogers products/services to existing customers
Created the brand “France Gourmet” to provide a better food service (25 000$ budget)
Developed and elaborated the competitive analysis and marketing mix with the Mexican team, created communication material (promotional flyers, PowerPoints) in order to obtain new customers (10-15% new customers) and +5 distributors in 2012 (established target for 2013: 10 distributors)
Selected food providers (20+ companies) for the creation of providers’ database in order to offer and sell a full range of product to existing customers and develop new customers
Researched financial and institutional partners (ICC Paris, IIBA)
Optimized general coordination between sales and purchase area and payment recovery in partnership with the Mexican team to achieve profitability targets (50 000$ revenues target for 2012)
Developed winning business relationship between EUROMEX, customers and suppliers in order to increase market competitivity of the new brand
Collaborated with other firefighters as a member of a firefighting crew.
Extinguished flames and embers to suppress fires, using shovels, or engine- or hand-driven water or chemical pumps.
Informed and educated the public about fire prevention.
Maintained contact with fire dispatchers at all times to notify them of the need for additional firefighters and supplies, or to detail any difficulties encountered.
Maintained fire equipment and firehouse living quarters.
Maintained knowledge of current firefighting practices by participating in drills and by attending seminars, conventions, and conferences.
Observed forest areas to spot potential problems.
Operated pumps connected to high-pressure hoses.
Participated in fire prevention and inspection programs.
Participated in physical training to maintain high levels of physical fitness.
Patrol burned areas after fires to locate and eliminate hot spots that may restart fires.
Established a privileged contact with transport specialists
Prepared customs documents for shipping products internationally (France, Japan, Austria)
Documentary credit
INCO terms
Tariff negotiation
Calculated and quoted prices for international shipments and collaborated with various shipping companies to ensure competitive prices and timely delivery of goods
Marketing: Prospecting the French market to export office supplies from Egypt