am an Associate Business Analyst with 5+ years of experience across multiple sectors such as Telecom BSS, Service Integration, Content Marketing. I am a continuous learner and detail-oriented with a Strong analytical orientation and problem-solving capabilities. IT Systems, Business Frameworks, and Architectures excite me!
Contributed to analysis and optimization of the Product Offering Catalog (POC) for Postpaid Telephony andPrepaid to ensure accuracy, completeness, and alignment with business objectives based on BusinessRequirement Document (BRD) and Customer Journey workshops for a UK-based Telecom firm.
Collaborated with cross-functional teams such as Order Entry and Order Management to gather requirements and define catalog structure.
Developed and maintained documentation including business requirements and process flows. Responsible for the creation and publishing of High-Level Design (HLD) and Low-Level Design (LLD).
Acted as a liaison between business stakeholders and technical teams throughout the software development life cycle, ensuring clear communication and understanding of project scope and deliverables.
Conducted comprehensive impact assessments and gap analysis to identify potential risks and opportunities for process optimization.
Responsible for the creation, review, grooming, and prioritization of user stories with clear summary and acceptance criteria.
Contributed to several non-project initiatives such as delivering product training to new joiners.
Involved in migrating the old web pages of the company to advanced new user friendly UI/UXusing CMS Teamsite 8, improved page Ranking Digitally using SEO.
