Technology professional with expertise in implementing and maintaining solutions to meet Technology needs, and conducting complex analysis and development for various functions to develop and maintain strategic information systems. Practiced in successful development and management of business critical information systems, telecommunications networks and peripheral components. Self-motivated and capable to work independently or in a team with demonstrated ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to address organizational problems with innovative solutions.
• Collaborative Team Work • Organization and Time Management • Virtualization - VMWare & Hyper-V • Network Administration & Management • Strategy Development • Communication Skills • Phone Systems(VoIP) • LAN/WAN/Remote Offices/Cabling • Budget Management • Vendor Negotiations / Management • Microsoft Windows Servers / Desktops / Laptops • Firewalls - Cisco, Juniper, Sonicwall, Netgear • Exchange Server • Backup & Disaster Recovery Planning
Maintain Active Directory, Exchange Server, user accounts, volume usage and security.
Install and configure Firewalls, Routers, Switches, Servers, Workstations.
Recommend and manage the implementation of information technology strategies and directions.
Configure systems, ensure network connectivity, and install and test hardware and software.
Project management including research, planning, and implementation
Manage all aspects of the infrastructure for the Information Technology department, which includes the technical and daily operation support for all systems.
Manage budgets and IT purchases
Serve as the Senior Technical Adviser to staff and customers
Manage IT staff, prioritizing daily tasks, projects, and end user issues.
Manage all aspects of the infrastructure for the Information Technology department, which includes the technical and daily operation support for all systems.
Maintain monthly and yearly budgets for company IS related services and purchased assets.
Managed client and vendor relationships. Negotiate, evaluate, and manage contracts with support vendors and developers.
Created processes and documentation for areas other than Information Technology.
Review and approve monthly communication invoices & other IS Department related purchases. Maintain inventory of all IT related items.
Re-organized IT dept for more efficient support and more effective teamwork across multiple areas of Information Technology.
Led the initiative to eliminate paper through the implementation of a company-wide document imaging solution.
Lead team and company to 99.999% uptime percentage. Assisted team and company to compliance with FISMA, PCI-DSS, ISO 27002, and SAS 70.
Designed and implemented corporate Support Desk, IT, and Project Management areas, processes, procedures, and documentation.
Lead the design, implementation, and support of PC networks, which includes the planning, purchasing, installation, and support of systems, software, utilities, disaster recovery, best security practices, and end user application training for a variety of computer systems.
Recommend, manage the implementation of IT strategies and directions.
Manage all aspects of the infrastructure side of the IT dept. the technical and daily support for Servers/desktop/laptops, telephone systems, office equipment, as well as all phases of the normal operations of all business software for a 24/7 working environment.
Tuning up OS for best performance. Restoring user data, settings.
Identifying and providing file backup methodology for the file server on the network.
Troubleshooting of network relative problems, post virus problems.
Maintaining Active Directory, user accounts, volume usage and security.
Installed and configured the Firewalls. Configuring DSL/Cable Routers and Modems.
Migration and/or upgrading to MS Server 2000 and 2003.
Maintaining Exchange server user accounts and security, backup.
Installed and configured Microsoft Small Business Server 2003 with Exchange 2003; W2K Server with IIS; W2K Application & Print Server for W2K & XP Clients.
Setup, maintenance and support of small, medium and large size wired and wireless LANs.
Provided weekly/monthly remote/desk-side hardware and network support to various Clients.
Configured systems, ensured network connectivity, and installed and tested hardware and software.
Performed wireless installation and maintenance.
Performed server replacement and installation.
Provided network support in Microsoft environments, helping customers achieve improved break/fix procedures and administering daily network issues.
Set project priorities, maintenance of a competent staff, and manage the use of information technology to support business objectives.
Recommend and manage the implementation of information technology strategies and directions.
Lead the design, implementation, and support of PC networks, which includes the planning, purchasing, installation, and support of hardware systems, software, utilities, disaster recovery, best security practices, and end user application training for a variety of computer systems.
Maintain monthly and yearly budgets for company IS related items.
Evaluate the requests for new business systems or changes to existing business systems.
Review and approve monthly communication invoices & other IS Department related purchases.
Negotiate, evaluate, and manage hardware and software contracts with support vendors and developers.
Maintain inventory of all IS related items.
Supervise the efficient running of the computer systems operations as well as the resolution of software and hardware problems.
Manage the technical and daily operation support for computer systems (14 Servers, 100+ desktop/laptops), telephone systems, office equipment and hardware/software components, as well as all phases of the normal operations of all business software for a 24/7 working environment.