Jamie Knight
Certified Project Management Professional - Translation, Technical Writing & Documentation Specialist
Technical writing
SOP documentation
Translation FR<>EN
Quality assurance
Project management
41 years old
Driving License
Lausanne (1004) Switzerland
Professional Status
Unemployed
Available
About Me
I'm a bilingual EN-FR PMI-certified and experienced project management professional eager for a new professional challenge in 2019.
I have lived in Lausanne for the past seven years and have a C work-permit.
I have lived in Lausanne for the past seven years and have a C work-permit.
Program Manager
RWS Life Sciences
April 2017
to December 2017
Full-time
Lausanne
Switzerland
- Oversee the execution of all account-specific programs for Pfizer worldwide safety regulatory translations.
- Responsible for the implementation of account-specific programs (workflows, technology, project management, vendors) to achieve set targets for profitability, client satisfaction, on time delivery, and first pass yield (“right first time” delivery).
- Provide day-to-day client support at account management level, with a focus on service, account performance, and quality.
- Build and manage the four Pfizer account regional (Latin America, Asia, Europe, Middle East + Africa regions) translation project management teams and serve as the main point of escalation for account related issues.
- Monitor performance against targets, and ensures appropriate real-time interventions required to achieve targets.
- Oversee quality management, create and present client facing CAPA reports as well as other ad-hoc reports, in close partnership with the Quality Assurance Specialist, the Quality Systems Manager, and the Senior Director of Production.
- Conduct on-site Business Review Meetings
Project Manager
LUZ
May 2015
to April 2017
Full-time
Lausanne
Switzerland
- Build a new translation coordination team to support Pfizer's European Regulatory (EMA member states) translation needs.
- Lead, support, and grow two teams located in the LUZ Lausanne office, providing high-quality translation support to Pfizer for the Europe, Middle East and Africa regions.
- Scale up the production output of the teams to meet the consistent increase in volume of translation requests from Pfizer, while continuing to provide high quality on-time deliverables.
- Identify and grow the account’s potential based on predefined objectives, while refining production workflows and processes.
- Support quality assurance for Pfizer (investigate client feedback and facilitate the internal feedback loop).
- Provide support to the Pfizer Business Unit Director, and participate in on-site Business Review Meetings.
Associate Project Manager
LUZ
April 2014
to April 2015
Full-time
Lausanne
Switzerland
- Lead, support, and grow the translation coordination team in the LUZ Lausanne office; providing high-quality translation support to Pfizer for the Europe, Middle East and Africa regions.
- Ensure full client satisfaction, establish consistent high quality on-time deliverables, as well as identify and grow the accounts potential based on predefined objectives.
Project Coordinator
LUZ
October 2013
to 2014
Full-time
Lausanne
Switzerland
- Provide pharmaceutical translations to Pfizer for the Europe, Middle East and Africa regions.
- Client data management, bid preparation, project set-up, work assignment scheduling with external resources, project file organization and version control, client communication/service, and final client deliveries.
- Support day-to day translation project activities based on predefined production requirements and communicated project scopes.
Freelance Translator French to English & English to French
Jamie Knight Translation Services
February 2013
to September 2013
Freelancer
Angles
France
- Translation from French to English and English to French.
- Proofreading/revision in French and English.
- Website authoring, maintenance and localisation.
- Technical writing, documentation maintenance.
Technical and Multimedia Writer
Cybelec SA
May 2011
to December 2012
Full-time
Yverdon-les-Bains
Switzerland
- Create and maintain technical and commercial documentation for all Cybelec products (catalogues, flyers, user manuals, technical manuals, datasheets, presentations, etc.).
- Create, update and localise Cybelec website (www.cybelec.ch).
- Coordinate the translation of Human-Machine iInterfaces into 12 languages for new Cybelec numerical controls.
- Draw electrical/wiring diagrams and 3D tools for documentation. Create and draw buttons/icons for HMI. Infography for procedural user documentation.
- Test and provide feedback on functionality and user-friendliness of numerical controls and software.
- French to English and English to French translation.
- Work closely with engineers and developpers to gather the information required to create technical documentation.
Subtitling Production Coordinator
Deluxe Digital Studios
May 2010
to November 2010
Internship
Montreal
Canada - Québec
- Oversaw the production of subtitles for films/tv series for film studios including MGM, Paramount, Lionsgate, EOne Canada and more.
- Acted as a liaison between the film studios and all affiliate offices, obtaining and providing all necessary information (ie deadlines, quotes, status updates, plan of action).
- Coordinated with all departments and foreign affiliate offices (Bangalore, Florence, London, Burbank and Los Angeles) during the preplanning and execution phases of the subtitling process.
- Converted files to final format and made final deliveries to the client.
- Extrta activity: Subtitling in English and French for the 2010 Montreal Film Festival.
Translator
LCI-Bretagne
November 2008
to September 2009
Full-time
Rennes
France
- Translated various types of documents from French to English.
- Capacity: 2000 to 3000 words / day depending on project.
Technical Writer
Airbus
April 2008
to October 2008
Internship
Toulouse
France
- Wrote an online user guide in English and in XML. The userguide, published in JavaHelp or PDF format, was destined to help Airbus aerospace engineers effectively write various aircraft flight manuals.
- Modelisation of workflows for internal use (flow charts).
- Translated various types of documents from French to English and English to French.
International Organizations Management
University of Geneva on Coursera
October 2018
to November 2018
This course provides an introduction to International Organizations and the United Nations, and explores how business and management tools can be applied in these settings to achieve better, more effective results.
https://www.coursera.org/account/accomplishments/certificate/5HH7KZGQC6QZ
Learn more
https://www.coursera.org/account/accomplishments/certificate/5HH7KZGQC6QZ
Earners of the globally-recognized Project Management Professional (PMP) have demonstrated their extensive knowledge and mastery of project management concepts, tasks, and techniques that are applicable across virtually any industry and methodology. Earners are able to speak and understand the global language of project management. Individuals that earn this certification have demonstrated the knowledge and skills needed to initiate, plan, execute, monitor and control, and close a project.
https://www.youracclaim.com/badges/0fffbc58-5f3d-410b-8bcc-c881de8c9992/linked_in_profile
Learn more
https://www.youracclaim.com/badges/0fffbc58-5f3d-410b-8bcc-c881de8c9992/linked_in_profile
Master in Translation and Multimedia Communication (Master MTC2M) - European Master in Translation.
"Centre de Formation des Traducteurs Localisateurs, Terminologues et Rédacteurs Technique"
September 2008
to May 2010
Bachelor's degree in foreign languages applied to trade and communication (English - Spanish - Portuguese).
Poitiers University (France).
September 2004
to May 2008
- English (mother tongue)
- French (mother tongue)
- Spanish (B2)
- Project Management Professional certification from PMI
- Creation and maintenance of English and French documentation: IFUs, user manuals, datasheets, commercial flyers, publications, etc.
- English to French & French to English translation
- Translation project sourcing and coordination
- Five years experience leading and managing multiple in-house and remote teams
- Strong internal/external, oral and written communication skills in French and English
- Five years experience of high-level customer service
- Microsoft Office Suite
- CAT Tools (SDL Trados)
- Picking up trash with the association Sol à tous - Tous au sol
- Contributions to the association id·eau
- Running (half marathons and trail running)
- Snowboarding
- Badminton
- Mountain biking
- Fantasy novels
- Historical novels
- Sci-fi
- Historical
- Documentaries
- Discovering new cultures and languages
- Soft-water fishing
