Provided remote technical support for business customers.
Maintained accurate logs and records of contacts.
Provided support and supervision for Junior agents.
Company Description
Stream Global Services is a premium, global business process outsource (BPO) service provider specializing in customer relationship management services. Our broad portfolio of sales, customer care and technical support services enable Fortune 1000 companies to increase revenue generation, operational efficiencies and brand loyalty. We are the provider of choice to some of the world's leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies.