A highly creative, goal-oriented professional with solid Life Science research and Healthcare Information Systems experience. Highly organized with the ability to manage multiple projects and meet deadlines. Committed to excellence in all projects undertaken. A team player, working effectively with staff and management across departments in accomplishing tasks. Well-developed communication and presentation skills.
Specialties: Project Management, Desktop Deployment, Server Deployment, Kronos Workforce Central Suite, PICIS CareSuite, EMR (Epic), LIS (SCC SoftLab)
Provide technical support during off hours sharing responsibility for operability of our 24/7 environment.
Identify and utilize the resources needed to support new revision or future development of LIS and HIS.
Provide oversight, troubleshooting and resolution of computer related problems, responsible for daily monitoring of LIS functions and staff.
Acts as a representative of the laboratory information system within the organization and with the vendor/s as needed.
Laboratory Information System Manager responsible for operational aspects of the Laboratory Information System (Soft Computer SoftLab products and Epic) including staff management and training, HIS and instrument interface installation and maintenance, system table maintenance, billing, and software upgrades.
Supervise and lead a team contracting staff during implementations and deployments.
Certified Professional in Healthcare Information and Management Systems (CPHIMS), Microsoft Certified System Administration 2003 (MCSA) and CompTIA Project+.
Lead Technical Project Manager/Technologist for implementing PICIS CareSuite, a total perioperative automated system ($5 million dollar budget). PICIS Project increased Operating Room revenue 12% and decreased late charges almost 90% within first 4 months of implementation of phase 1 of the PICIS CareSuite.
Lead Technical Project Manager/Technologist implementing Kronos Badge readers for nursing staff throughout the hospital integrating into Kronos Workforce Central Suite. This removed the use of paper timecards providing automation of nurse staff schedules into Kronos Workforce Central reducing 80 monthly man-hours of manual keypunching into payroll system.
Lean Healthcare. A member of the Lean Healthcare team working on value stream mapping and 5S process and flow improvements. Areas worked OR, Pharmacy, and Ambulatory setting.
Lead Technical Manager for software/hardware implementations in areas such as Clinical Laboratory, Neurology, NICU, ICU, and Ambulatory Clinics. Currently deployment of Epic Systems EMR and Laboratory software SCC SoftLab. Develop workflow and metrics to measure help desk success.
Lead Technical resource on Hospital Department of Defense (DoD) grants. Currently working with mobile application development for patient transport from regional community hospitals to Children’s Hospital Oakland.
Developed and maintained security related policies and procedures and best practices for information systems and network throughout the organization.
Senior Systems Analyst with a leadership role in developing and maintaining Health Information Systems (HIS/EMR), network web applications, infrastructure and other mission critical hospital application systems.
CompTIA A+, Network+ and Microsoft Certified Professional (MCP).
Lead Developer streamlining desktop imaging procedures using Microsoft Sysprep and Symantec Ghost.
Supervised a contractor team of 4-5 in desktop refresh providing training, guidance, and protocols (batch and vb scripts) to accomplish the refresh in a quick efficient manner.
Lead Analyst for the Kronos Workforce Central Suite.
PC Technician responsible in deploying (400+/yearly) and maintaining computer upgrades throughout the hospital and offsite clinics. Assist in help desk issues. Complete special projects relating to the mission and need of the hospital.
Projects - National Marrow Donor Program, Celera Diagnostics, and Children's Hospital Oakland Sibling Cord Blood Donor Program
Researcher in a busy HLA typing laboratory. Responsible for carrying out a number of large scale research contracts from planning to completion. Develop new laboratory protocols, perform QC/QA, and bring protocols to large-scale use. Assist in bringing new research tools to further the laboratory's mission. Assist in securing funding via grants. Represent the laboratory interest on a couple of Institute committees.
Conducted research projects relating to the laboratory's mission. Trained and advised undergraduates on research projects. Assisted in grant writing to secure a 5-year NIH grant. Acted as safety contact for the laboratory.
As Lab Manager, ran the day-to-day operations of a Plant Biology laboratory. Handled all ordering and maintaining of databases relating to budgeting and stocks. Trained and advised undergraduates on research projects. Conducted individual research projects relating to the laboratory's mission.
Conducted research in the field of plant transformation. Assisted in new design and implementation of early stage insect resistance screens of transgenic plants. Assisted in database management of all transgenic plants. Managed plasmid stocks containing the gene constructs used in transformation.
Assisted with large-scale (10,000 plants) screens for identifying possible new genes. Performed data analysis for the screens. Ran other molecular biology support.