James Nguyen
Finance & Technology Professional
United States
Professional Status
Employed
Available
About Me
• Over 25 Years of Experience in Financial Services Industry
• BA Economics with a Concentration in Finance
• Worked at Top 4 Financial Institutions: JPMorgan Chase, Bank of America, Citigroup, Wells Fargo
SPECIALTIES:
• Business Development/Relationship Management
• Business Analysis & Process Improvement
• Consumer Finance Services
• Default Management/Debt Restructuring
• Document Management Solutions
• Loan Audit & Underwriting
• Residential Real Estate Financing
• Software Implementation & Training
• Systems Conversion/Data Mapping
• BA Economics with a Concentration in Finance
• Worked at Top 4 Financial Institutions: JPMorgan Chase, Bank of America, Citigroup, Wells Fargo
SPECIALTIES:
• Business Development/Relationship Management
• Business Analysis & Process Improvement
• Consumer Finance Services
• Default Management/Debt Restructuring
• Document Management Solutions
• Loan Audit & Underwriting
• Residential Real Estate Financing
• Software Implementation & Training
• Systems Conversion/Data Mapping
Application Specialist
CapitalSource (formerly Fremont Investment & Loans)
2001
to 2004
- Loan Origination System (LOS) Implementation: NetOxygen (Gallagher/Dorado).
- Technical Support for Pricing Decisions, Business Rules, Document Printing of Enterprise LOS (UNI-FORM) in Wholesale Lending.
Project Leader
LoanTrader Technologies
1999
to 2000
- B2B Marketplace Web Portal for Wholesale Lending.
- Development of Software as a Service (SasS) Private Label Solutions.
- Project Management & Business Analysis.
Software Implementation Consultant
Harland Financial Solutions (formerly Phoenix International, LLC)
1998
to 1999
- Product Implementation Services (Phoenix Banking Systems).
- Loan Portfolio Data Mapping.
- Software Training & Maintenance.
- Post-Conversion Support.
Loan Consultant
Fifth Third Bank (formerly Old Kent Financial Corporation)
1987
to 1998
- Loan Origination Sales & Operations Support (Non-Prime Consumer Direct channel).
Loan Officer
US Small Business Administration | Office of Disaster Assistance (ODA)
1997
to 1998
- Service to the Citizens of the State of Florida as a results of devastation caused by the Floods and Tornadoes of 1998.
Loan Origination Installation and Training Representative
Fiserv Lending Solutions
1997
to 1998
- EasyLender Loan Origination & Processing Software
Credit Analyst/Sales Assistant
JPMorgan Chase & Co. | Home Equity Division
1995
to 1997
- Equity Loan/HELOC Underwriting
- Sales & Operations Support to Bank AEs (Account Executive)
- Broker Communication & Relationship
Data Analyst
Xerox Education Services (formerly AFSA)
1995
- Student Loans Services: Default Management and Delinquency Payment.
Mortgage Professional
Bank of America (formerly NationsBank)
1993
to 1995
- Community Reinvestment Act (CRA) & First Time Homebuyer Loans.
- Construction-to-Permanent Financing.
- Loan Closing & Funding.
Operations Supervisor
Citibank
1987
to 1993
- Audit/Shipping Operations for First Mortgage Loans in the Southeast and Mid-Atlantic regions.
Contract Business Analyst (via TEKsystems)
Rushmore Loan Management Services LLC
2013
to 2014
Full-time
- Enterprise Imaging & Document Management System (DMS).
- OCR Solutions - Document Capture & Classification.
- Investor/Servicer Portfolio - Document Repository Mapping.
- Software: DMS, Mortgage Cadence, DocVelocity, LPS Desktop, MSP, Pentagon.
Advisor/Relationship Manager
Chase Homeownership Center (CHOC)
2009
to 2013
- Credit Loss Mitigation Strategies for Non-Performing Loans (NPL).
- Servicing & Restructuring of Distressed Residential Mortgage Assets.
- Customer & Business Relationship Management.
- Software: MSP, LPS, DWS/MP, CCW, TMQ, DRI, KO/RE, EarlyResolutions, InfoSource, AgentDesktop, iCat, LISA, Fortracs, Fastrieve, LenderLive, iVault.
AVP, Customer Experience Business Analyst
Chase Home Lending | Strategic Business Solutions Group
2007
to 2008
- Design, Development and Implementation of in-house Loan Origination Systems.
- Execution & Implementation of Strategic Initiatives (Process, Technology) for the Advancement of Sales and Operations.
- Software: ION, UPOS, CLOSR, Scenario Builder.
Senior Mortgage Banker
JPMorgan Chase & Co. | Home Lending
2005
to 2007
- Retail Mortgage Origination.
- Customer Relationship Management.
- Business Relationship Development.
- Software: LoanSoft, DU/LP.
Contract Business Analyst (via TEKsystems)
Formerly Washington Mutual Bank (WAMU)
2006
to 2007
Full-time
- Loan Origination Systems (LOS) Implementation: IBM Impact Lending Suite
- Document Management System (DMS) Implementation: Document Templates, Data Mappings, Print Rules Logic, Document Packages.
Account Executive
BSM Financial (dba BrokerSource)
2005
- Wholesale Mortgage Origination.
- Customer Relationship Management.
- Business Relationship Development.
- Software: Del Mar DataTrac (DMD)
Home Mortgage Consultant
Wells Fargo Home Mortgage | Construction Lending
2004
to 2005
- New Residential Construction Financing.
- Home Builder Joint Venture Lending.
- Customer Relationship Management.
- Business Relationship Development.
- Software: MortgageExpress, DU/LP.
