Technical Service Representative Level III – install, maintain, train and service minilab line of products; provide phone and on-site technical support; maintain expertise on line of products
Manager Technical and Training - Photolab Department – hire and manage technical support staff and training staff; develop training material; manage vendor activity
Product Specialist – maintain expertise in product line; develop and distribute technical information; develop training material; high in the chain of call escalation; sales/trade show support; customer point of contact for technical issues in product line
