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James Caten

System Administrator

Sysadmin
Powershell
VMWare
Autotask
N-Central
Professional Status
Unemployed
Available
Resume created on DoYouBuzz

Application Administrator

Centrada Solutions LLC
December 2017 to March 2020
Full-time
Irving
United States - Texas
  • Manage applications, Bomgar, Autotask, IT Glue, N-Central, and company built applications
  • Create reports for company and customers
  • Improved and created processes to better utilize our applications
  • Built Powershell and Python scripts, such as custom reports, modules, and automation of common tasks
  • Held classes teaching coworkers how to use our applications and how to write Powershell scripts

Sr. Support Engineer

Breakthrough Technology Group Inc
May 2015 to December 2017
Full-time
Plano
United States - Texas
  • Diagnose and resolve VMWare, Citrix VDI and network issues
  • Manage NetApp backups
  • Install Windows Server and Red Hat Linux for customers
  • Setup and manage Solarwinds Orion alerts and users
  • Identify, analyze and resolve hardware, software and network-related problems
  • Install, setup and replace hardware in datacenter
  • Troubleshoot customer and internal IIS web apps
  • Write and debug various PowerShell automation scripts

Contractor

General Growth Properties
February 2015 to April 2015
Temporary Work
Coppell
  • Build Cisco switch configurations for 50+ sites
  • Assist switch and wireless installations remotely
  • Reconfigure onsite switches for wireless installations
  • Write Powershell scripts to automate and reduce manual input errors

Contractor

Database-as-a-Service (ClearDB)
November 2014 to February 2015
Temporary Work
McKinney
United States - Texas
  • Administrate Amazon Web Services EC2 and Microsoft Azure cloud servers
  • Administrate MySQL in a multi-server replicated environment

Contractor

General Growth Properties
July 2014 to November 2014
Temporary Work
Coppell
United States - Texas
  • Wireless WiFi site surveys and analysis for 20+ large indoor malls
  • Aruba access points controller and Cisco switches, Ekahau WiFi software
  • Identify MDF, IDF, internal/external access points
  • Assess current state of MDF/IDF's patch panels/patch cable routing and dressing/rack layout
  • Assess current state of internal/external access points connectivity and location

Help Desk Analyst

Gemmy Industries
April 2010 to July 2014
Full-time
Coppell
United States - Texas
  • Manage Active Directory, Exchange Server, IIS and MS-SQL Servers
  • Troubleshoot/repair corporate server environment
  • Manage EMC, and VMware servers
  • Manage network connectivity of multiple satellite office locations and remote workers
  • Microsoft and Apple desktop support(Windows 7, OS 10.5-9)
  • Web Applications (Internal Wiki, CRM, Web QR code and short link generator)
  • Replaced Global VPN for US and China locations
  • Manage CISCO switches and AP’s
  • Manage Internal web apps (IIS, Apache)
  • Manage In-House automation system utilizing Bash, Python, and PowerShell
  • Install and manage CentOS VM staging server for developers
  • Implemented percussive maintenance to minimize equipment repair costs