Assistance of Head of "Food- and Medical Product Delivery" division
Process/Quality Management *Description and analysis of the processes and functions in the different departments (Sales, Procurement, Logistics, Customer Service, Finance and Accounting, Internal Communication, Marketing, Project Management) *Preparation for an Internal Quality-Audit *Direct involvement in the audit itself
Strategy and Risk Management *Formulation of the partial strategy for our division based on the Strategy 2020 of the whole Austrian Red Cross *Analyzing the potential risks of our division and building a Risk-Matrix out of them
Human Ressource Management *Conceptualization of a KPI-based incentive program for the delivery drivers
Inventory taking *For our scheduled inventory I supported the inventory-supervisor with various administrative tasks