Jack Truong is a CEO, board director, and strategic advisor with over 20 years of experience in leading corporate turnarounds and transformational growth initiatives across multiple industries and regions. He has a proven track record of delivering step change results and long-term value creation for enterprises, consumers, customers, employees, and shareholders.
As the former global CEO of James Hardie Industries, a world leader in building materials, he led a transformational strategy that increased the company's market capitalization by more than US$13 billion, its annual revenue by more than US$1 billion, and its net profit by more than US$260 million in three years. He has also held senior leadership roles at Electrolux, and 3M Company, where he drove innovation, operational excellence, and customer-centricity. He is passionate about building high-performance, global teams that foster a culture of excellence, diversity, and inclusion.
During my three-year tenure as Global CEO, James Hardie Industries’ market capitalization grew by more than US$13 billion (+370%), its annual revenue grew by more than US$1 billion (+45%, organically), and its net profit grew by more than US$260 million (+85%). It was the direct result of the entire global team’s execution of a transformational strategy that turned James Hardie Industries from being a regionally-focused company into a high performance, global company with multiple growth engines that delivered consistent, organic growth with strong returns during that time.
Led the North American organization toward the strategy of creating demand with targeted consumers with the right price value of Electrolux portfolio of brands and products; improving product quality across all platforms; earning credibility and creating value for retailers to gain market share; improving productivity in the factories; and generating award winning innovative products each year. Turned around the company from a three-year history (2009-2011) of continuous profit decline to a company that had a step change in profitable growth during the subsequent three years (2012-2014) Annual revenue increased organically from U$4.2 billion in 2011 to U$5.1 billion in 2014. Return on Net Assets increased from 4% in 2011 to 34% in 2014 Increased operating profits in North America from U$40 million in 2011, to U$232 million in 2012, and to U$327 million in 2013. In 2011, North America represented about 6.6% of the total profit of the global group – increasing to 30.1% in 2012 and 52.7% in 2013. These results helped to increase Electrolux share price by 120% during my tenure.