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Jean Patrick OLINGA

Jean Patrick OLINGA

IT Support technician (Helpdesk Support)

34 years old
Aubervilliers (93300) France
Employed Open to opportunities
Contact me
Humour joy of living the desire to learn and share my knowledge, my involvement in the tasks assigned to me make me a great asset to the team.
Resume created on DoYouBuzz
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Experiences
  • Maintenance and helpdesk support of hardware equipment and software
  • Incident resolution
  • project management ( Computer migration. Windows XP==> Windows Seven)
  • Citrix support and administration for remote users
  • Management of Incidents and Requests for the VIP Population (Direction et Traders)
  • Creating and setting phone line (DECT et
    TOIP) via OMNIVISTA
  • change VLAN
  • Configuring BlackBerry and iPhone and careincidents related to the use
  • support of desktop software and hardware trading applications ( Boomberg, Reuters and KTP).
    installation, setting and update.
  • leader of the technical team on the project the MigrationWindows XP to Windows Seven stations
  • computer insertion to the active directory
  • Support for user in remote and main offices.
  • support of printer and fax hardware
  • Creation and administration of user accounts in Active Directory and Exchange
  • support mobile devices
  • Diagnostics of problems and maintenance multifunction printers
  • Driver update and consumables change
  • Connection management and networking printers
  • user call reception and ticket creation
  • configuring printers
  • installation of operating systems and applications on the computer
  • Configuration computer User
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Resume created on DoYouBuzz